Sales Clinical Support Coordinator
Lead the deployment and optimization of advanced healthcare applications by leveraging deep clinical and technical expertise to streamline complex workflows, ensure seamless system integration, drive operational excellence, and maintain the highest standards of regulatory compliance and patient safety.
Your role:
- Develop and deliver advanced clinical training programs, onboarding resources, and educational materials that enhance user proficiency, satisfaction, and continuous professional development.
- Provide expert application support and guidance by applying advanced clinical and technical knowledge, while effectively communicating with healthcare professionals to drive successful adoption of Philips solutions.
- Analyze clinical workflows and operational processes, conduct post-sales assessments, and deliver tailored recommendations that optimize application performance, workflow efficiency, and patient care outcomes.
- Customize and implement Philips clinical applications to meet customer requirements, ensuring seamless integration, optimal system performance, and strict compliance with regulatory standards and internal protocols.
- Build strong partnerships with healthcare stakeholders, document implementation activities and outcomes, drive continuous improvement through user feedback and performance metrics, and support the development of team members to achieve organizational goals.
You're the right fit if:
- Bachelor’s degree in Biomedicine or Radiologic Technology required, with relevant clinical certification in the field.
- Minimum 3 years of experience with a bachelor's degree or 1 year with a master's degree in clinical applications, Business Development, Clinical Sales, Sales Support, or related healthcare environments.
- Preferred experience includes 7+ years supporting clinical applications, biomedical technologies, healthcare customer environments, or serving as an Application Specialist or Clinical Coordinator.
- Strong skills in clinical and medical affairs, customer training and support, stakeholder management, sales presentations, regulatory compliance, needs assessment, competitor analysis, technical product expertise, data analysis and interpretation, customer satisfaction, feedback management, and advanced English and Spanish communication and presentation skills.
How we work together
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Skills Required
- Bachelor's degree in Biomedicine or Radiologic Technology
- Relevant clinical certification
- At least 3 years of experience with a bachelor's degree, or 1 year with a master's degree, in clinical applications, business development, clinical sales, sales support, or related healthcare environments
- Advanced English and Spanish communication and presentation skills
- Experience supporting clinical applications, biomedical technologies, healthcare customer environments, or working as an Application Specialist or Clinical Coordinator for 7 or more years
- Knowledge of clinical and medical affairs, customer training, stakeholder management, sales presentations, regulatory compliance, needs assessment, competitor analysis, technical product expertise, data interpretation, and feedback management
Philips Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Philips and has not been reviewed or approved by Philips.
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Retirement Support — Retirement support is positioned as a standout, including a strong 401(k) match (often described at 7%) alongside pensions in some contexts.
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Flexible Benefits — Flexible benefits are emphasized through choice in health insurance options and a broad “Total Rewards” approach that combines compensation, health and wellness, and work-life support.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous paid time off and policies covering parental leave, caregiving responsibilities, volunteering, and family medical leave.
Philips Insights
What We Do
As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. We're always looking for ways to make life better – not only for our customers, but also for everyone working here. That's why we're taking steps to create an environment where we all acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.
