Sales & Client Support Representative

Posted Yesterday
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San Juan, PRI
In-Office
Entry level
Other
The Role
Drive revenue via outbound calls and inbound inquiry handling, recommend tailored solutions, maintain client relationships (including in-person visits), document interactions in CRM, support key account/order coordination, perform administrative tasks, meet sales KPIs, and escalate complex issues to senior staff.
Summary Generated by Built In
Job Description

Join us to create change and have an impact in homes around the world.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

All about the role:

The Sales & Client Support Representative will drive revenue growth while delivering exceptional client experiences. This role blends sales execution, relationship management, and operational support, making it ideal for someone who thrives in a fast-paced, customer-facing environment.

Where you’ll be:

This role is located in San Juan, Puerto Rico.

What you’ll do:

  • Conduct outbound sales calls and respond promptly to inbound customer inquiries

  • Follow established sales processes to promote products and services effectively

  • Identify customer needs and recommend tailored solutions to drive value and conversion

  • Build and maintain client relationships through in-person visits and ongoing engagement

  • Accurately document all customer interactions and activities in CRM systems

  • Support Key Account Management (KAM) activities, including order entry and coordination

  • Perform routine administrative and customer service tasks to ensure smooth operations

  • Consistently meet or exceed individual and team sales targets and KPIs

  • Stay up to date on product offerings, promotions, and company policies

  • Escalate complex customer issues to senior team members when necessary

Minimum Qualifications:

  • High school diploma required

  • 0–2 years of professional experience; sales or customer service background preferred

  • No prior tele sales experience required; comprehensive training provided

  • Proficient in Microsoft Office; familiarity with JD Edwards and POS systems is a plus

  • Ability to travel up to 20%

Find more on:

Electrolux Group Careers: https://career.electroluxgroup.com/global/en

Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE).

Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through [email protected]. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

#LI-AB1

Skills Required

  • High school diploma
  • 0-2 years professional experience
  • Sales or customer service background
  • Proficient in Microsoft Office
  • Familiarity with JD Edwards
  • Familiarity with POS systems
  • Ability to travel up to 20%
  • Work located in San Juan, Puerto Rico

Electrolux Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Electrolux and has not been reviewed or approved by Electrolux.

  • Healthcare Strength Core medical, dental, and vision coverage is described as solid, with some references to first‑day eligibility and mainstream carriers. Health benefits are consistently positioned as a reliable component of the total package.
  • Retirement Support A 401(k) with company match is emphasized as a plus, with the match often characterized as generous. Retirement offerings are frequently cited as a meaningful part of overall compensation.
  • Leave & Time Off Breadth Vacation/PTO and paid holidays are highlighted, with mentions of floating holidays or personal days in some locations. Time‑off provisions contribute positively to overall benefits perceptions.

Electrolux Insights

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The Company
Charlotte, NC
23,469 Employees
Year Founded: 1919

What We Do

Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.

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