If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!
Elements Massage Mesa Riverview is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives.
ResponsibilitiesOur team members will earn commission for wellness plan sales and have opportunities to earn up to $200+ in additional bonuses.
Our Brand Promise
To better the lives of everyone we touch.
Responsibilities and Duties:
Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.
Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan
Following our proven sales process to enroll clients into the Elements Wellness Program
Being the first and final face of hospitality, whether on the phone or in the studio
Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world
Qualifications and Skills:
Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
The right candidate can turn every incident of client criticism to a story of great customer service.
Prior retail sales experience preferred; selling memberships or services in��person to potential clients.
Customer Service in a spa��like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
Familiarity with modern office tools and systems; scheduling and payments are all processed with easy��to��learn computer programs.
Driven to create the best work environment for the employees and the best experiences for the client.
Studio Specific Benefits
Bonuses based on monthly conversion numbers
A complimentary monthly massage at the studio
If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today! Must be available nights and weekends.
To apply, please complete the form below or email resume directly to Andy:[email protected]
Skills Required
- Ability to follow a sales process and sell monthly wellness program memberships
- Strong communication and listening skills
- Ability to deliver exceptional customer service and resolve client concerns
- Prior retail sales experience, preferably selling memberships or services in person
- Customer service experience in a spa-like, hospitality, or similar environment
- Familiarity with office, scheduling, payment, and computer systems
- Availability to work nights and weekends
What We Do
WellBiz Brands, Inc., the preeminent beauty and wellness platform. The WellBiz Brands portfolio features category leaders including Drybar®, Amazing Lash Studio®, Radiant Waxing™, Elements Massage®, and Fitness Together®. With nearly 900 locations, WellBiz Brands is uniquely qualified to serve the growing needs of the health and beauty conscious consumer through recurring revenue experience-based brands. Backed by a management team with nearly a century of combined leadership experience, WellBiz Brands is the future of customer-centric, membership-based brands. The company has received national recognition on lists such as the Inc. 5000 Fastest Growing Companies, Entrepreneur’s Franchise 500 and Franchise Times Fast & Serious, among others.
