Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!
Make your mark at the world’s largest HVAC company
Daikin Applied is seeking a talented and eager Sales Business Analyst II. The Sales Business Analyst II will support focused initiatives within a growing organization, helping enhance and maintain Salesforce and related automated systems. Under general supervision, you will develop and administer solutions that improve operational efficiency and support service teams. The analyst will collaborate with stakeholders to deliver scalable process improvements and ensure system effectiveness. Daikin Applied, a leading manufacturer of air-conditioning equipment, seeks a proactive and results-driven professional to join the team Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location: Plymouth, MN - Hybrid
What you will do:
- Primary focus on supporting Service operations while maintaining a working understanding of other business areas
- Support Salesforce help Case Management
- Manage customer expectations at all levels
- Partner with stakeholders to analyze business processes, gather requirements, and identify opportunities for continuous improvement
- Translate business requirements into functional specifications, ensuring clear documentation and traceability
- Act as SME for integrations, data quality, reporting, and analytics associated to areas of business you are supporting
- Build strong cross-functional relationships, manage stakeholder expectations, and independently drive priorities and communication
- Participate in projects as needed by providing business analysis, testing support, and other cross-functional contributions to ensure successful delivery
- Ensure all documentation is created, maintained, validated, and kept up to date to support system accuracy, user adoption, and ongoing process effectiveness
- Work independently and communicate professionally
- Communicate to business stake holders regarding enhancements
- Other duties as needed
What’s in it for you:
- Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Minimum Qualifications:
- Bachelor's degree or equivalent experience
- 2-4 years of related experience
- Salesforce experience
- CPQ software experience
- Strong communication and organizational skills
- Highly proficient in Excel
- Documentation Skills
- Problem Solving
- Work visa sponsorship is not available for this position
Preferred Qualifications:
- Familiarity with Salesforce Revenue Cloud
- Project Management experience
- Sharepoint experience
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
- Multiple medical insurance plan options + dental and vision insurance
- 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
- Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
- Short term and long-term disability
- 3 weeks of paid time off for new employees + 11 company paid holidays
- Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
- Paid sick time in accordance of the federal, state and local law
- Paid parental leave and tuition reimbursement after 6 months of continuous service
The typical annual base salary for this position ranges from $73,300 - $120,700 in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
#LI-RS11, #LI-hybrid
If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!
Skills Required
- Bachelor's degree or equivalent experience
- 2-4 years of related experience
- Salesforce experience
- CPQ software experience
- Strong communication and organizational skills
- Highly proficient in Excel
- Documentation Skills
- Problem Solving
Daikin Applied Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Daikin Applied and has not been reviewed or approved by Daikin Applied.
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Fair & Transparent Compensation — Hourly, unionized roles benefit from published wage scales and overtime opportunities that reinforce perceptions of fair pay. Transparent minimums in collective agreements help anchor expectations across covered grades.
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Strong & Reliable Incentives — Sales roles can access uncapped commission structures that elevate total compensation. Variable earnings opportunities in certain positions contribute to stronger total‑pay potential.
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Healthcare Strength — The benefits suite includes medical/pharmacy, dental, vision, wellness programs, and an Employee Assistance Program. Comprehensive core health coverage supports a solid baseline of wellbeing protection.
Daikin Applied Insights
What We Do
Daikin Applied delivers superior air quality and energy efficiency to every solution with innovation in advanced technology, IoT, and next generation compressors. Daikin branded products, solutions, and services are sold through a global network of dedicated sales, service, and parts offices. Daikin Applied’s parent company, Daikin Industries, Ltd. reports revenues in excess of $20 billion and has more than 67,000 employees worldwide, making it the largest HVAC manufacturer in the world. Daikin Industries, Ltd. has more than 90 production sites worldwide and works with customers in more than 150 countries.
