Sales Automation & Support Analyst (f/m/d)

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Mamer, LUX
In-Office
Healthtech
The Role

Notre force ? Nos collaborateurs répartis dans 50 pays à travers le monde travaillent avec passion pour développer des applications de haute technologie avec nos métaux robustes : le tungstène et le molybdène.

Notre site CERATIZIT de Mamer est le siège du groupe CERATIZIT et accueille la production, les ventes et la R&D pour les solutions en carbure cémenté, ainsi que de nombreuses fonctions administratives, le tout dans un environnement de travail dynamique et international.

Rejoignez une équipe motivée qui allie les atouts locaux de Mamer, au Luxembourg, à l'expertise et aux valeurs mondiales du groupe Plansee.

We are seeking a motivated young university graduate to join our Private Label division in Luxembourg. This role focuses on optimizing and automating business processes and supporting our sales team. The ideal candidate will play a key role in identifying automation opportunities, developing Copilot agents, and driving digital transformation within our B2B workflows.

Your missions :
  • Identify automation opportunities across B2B workflows (sales, reporting, CRM, etc.).

  • Collaborate with business units to gather requirements and translate them into Copilot use cases.

  • Develop and deploy Copilot agents tailored to internal business processes.

  • Train internal teams on Copilot usage and best practices.

  • Monitor and optimize agent performance using feedback and analytics.

Your profile :
  • You have a Bachelor or Master degree in Business, Computer Science or Data Science

  • You have a first experience in projects including generative AI, Microsoft Power Platform / Copilot Studio, Python or low-code/no code

  • Being strong analytical thinking and problem solving

  • Ability to understand B2B processes and identify automation opportunities

  • Speaking English and German, French will be an asset

Our Offer:
  • Attractive work conditions (insurance, company restaurant, flexible working time, free parking…)

  • Responsible work, a dynamic team and an excellent working atmosphere

  • A thrilling job in an internationally active company

  • Intensive initial training and ongoing development fostering internal mobility

Arthur Wolter | Recruiting Team | [email protected]

 

CERATIZIT Luxembourg S.a.r.l

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The Company
Mamer
2,092 Employees

What We Do

The Plansee Group We specialize in the processing of molybdenum and tungsten. Ceratizit processes tungsten carbide into tools. Plansee processes molybdenum and tungsten metals into semifinished products and components. The supply of our key raw materials molybdenum and tungsten is also guaranteed. Global Tungsten & Powders supplies tungsten and tungsten carbide powder both to the Plansee Group as well as to external customers. Molymet supplies molybdenum powder

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