The Role
Generate and qualify outbound leads via calls, email, and online research. Engage prospects, qualify fit, record opportunities, and hand off qualified leads to closers while meeting outreach targets and improving processes.
Summary Generated by Built In
We're looking for a proactive and enthusiastic Sales Associate to join our remote sales team. Your main mission is to develop leads, research potential clients, and identify new business opportunities within the IT services, Support Desk and outsourcing consulting industry.
You'll be the first point of contact sparking interest, qualifying prospects, and setting up opportunities for the closing team. This role is perfect for individuals who enjoy engaging conversations, researching prospects, and building the foundation for successful sales.
Requirements
Develop and qualify leads through outbound calls, emails, and online research.
Classify and filter leads based on interest level, business needs, and service fit.
Present and promote company services clearly and confidently.
Engage prospects with enthusiasm to build initial interest and trust.
Identify potential opportunities and record accurate details.
Collaborate with closer to ensure smooth hand off of qualified leads.
Meet daily and weekly outreach and lead generation goals.
Provide feedback and help enhance the operations based on day to day.
Requirements
Strong English and Spanish communication skills (C1 level).
Previous experience in lead generation, telemarketing, or sales outreach, preferably within IT services, outsourcing, or consulting.
Confident, energetic, and goal-driven attitude.
Ability to work independently and stay organized in a remote environment.
Reliable internet connection and professional home setup.
Preferred Qualifications
Experience using CRM systems (e.g., HubSpot, Salesforce, or Zoho).
Familiarity with LinkedIn Sales Navigator or other prospecting tools.
Understanding of B2B sales processes and pipeline management.
Basic knowledge of IT services or outsourcing solutions.
Track record of achieving or exceeding lead generation targets.
Benefits
Competitive Salary Packages
Paid Sick Days
Continuous Training and Growth
Performance based Incentives
Private Health Insurance
Christmas Bonus
Supportive culture that values employee well being
Skills Required
- Strong English and Spanish communication skills (C1 level).
- Previous experience in lead generation, telemarketing, or sales outreach (preferably within IT services, outsourcing, or consulting).
- Confident, energetic, and goal-driven attitude.
- Ability to work independently and stay organized in a remote environment.
- Reliable internet connection and professional home setup.
- Meet daily and weekly outreach and lead generation goals.
- Experience using CRM systems (e.g., HubSpot, Salesforce, or Zoho).
- Familiarity with LinkedIn Sales Navigator or other prospecting tools.
- Understanding of B2B sales processes and pipeline management.
- Basic knowledge of IT services or outsourcing solutions.
- Track record of achieving or exceeding lead generation targets.
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The Company
What We Do
Black Birch Group is a premier IT concierge and service provider that offers white-glove IT, Governance-Risk-Compliance (GRC), and Business Process Outsourcing (BPO) services. They aim to help MSPs and growing businesses scale by unifying various functions into a single operating model.
