Sales Associate

Posted Yesterday
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Mount Pleasant, SC, USA
In-Office
Mid level
Retail
The Role
Sell luxury jewelry by creating exceptional customer experiences, building long-term client relationships, generating appointments and sales, collaborating with vendors/designers, and maintaining showroom standards. Meet sales goals through outreach, clienteling, and consistent Saturday availability.
Summary Generated by Built In

We have many opportunities available on our other career site pages. Click here to link to our careers page!

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

At Diamonds Direct, we’re not just selling jewelry — we’re celebrating life’s most meaningful moments. Our team of passionate RHINOs (Relentless, Humble, Inspiring, No-Excuses, Owners) are the heart of our success. If you bring drive, authenticity, and a love of connecting with people, this is where your career can truly shine.

What You’ll Do

  • Create unforgettable experiences – Guide customers through one of the most exciting purchases of their lives with warmth, confidence, and expertise.

  • Build lasting relationships – Become a trusted jewelry consultant for your clients, helping them mark milestones for years to come.

  • Showcase exceptional collections – Work with top designers and an expansive inventory to match every customer’s style and story.

  • Own your success – Manage your sales with care, precision, and pride—your results are in your hands.

  • Keep it polished – From the showroom to your communication, every detail reflects our commitment to excellence.

  • Drive results and innovation – Use your creativity and business acumen to generate appointments, build clientele, and consistently exceed goals.

  • Collaborate to close – Partner with vendors and designers, coordinating timelines and leveraging their expertise to deliver flawless experiences and close the deal.

What You Bring

  • 2–5 years of commission-based sales experience with a proven record of exceeding goals.

  • Proven results in driving sales, building client relationships, and generating business through outreach and clienteling.

  • Innovative and solutions-driven mindset—you find creative ways to overcome every challenge and exceed client expectations.

  • Experience in luxury sales, fine jewelry, or customer-focused retail (GIA certification a plus).

  • A passion for people and the ability to connect authentically.

  • Excellent organizational and follow-through skills.

  • Professional polish, attention to detail, and availability to work Saturdays (our busiest day).

What’s In It For You

  • Growth & Development – Ongoing training, mentorship, and career paths in luxury retail.

  • No High-Pressure Tactics – We don’t sell warranties or credit apps—just incredible jewelry and experiences.

  • Supportive, Team-Focused Culture – You’ll be surrounded by people who love what they do and celebrate success together.

Are You Ready to Charge Forward?

If you’re excited by luxury, thrive in a fast-paced environment, and want to be part of a company that values integrity, excellence, and teamwork, apply today — your next career chapter begins here.

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

Skills Required

  • 2-5 years of commission-based sales experience
  • Proven record of exceeding sales goals
  • Experience driving sales through outreach and clienteling
  • Experience in luxury sales, fine jewelry, or customer-focused retail
  • GIA certification
  • Availability to work Saturdays
  • Excellent organizational skills and strong follow-through
  • Professional polish, attention to detail, and strong interpersonal skills
  • Innovative, solutions-driven mindset and ability to generate appointments and clientele
Am I A Good Fit?
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The Company
HQ: Akron, OH
10,001 Employees
Year Founded: 1910

What We Do

Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. Signet is Great Place to Work-Certified™ and, for the third consecutive year, we are one of a limited number of retailers –the only specialty jewelry retailer – named to the Bloomberg Gender-Equality Index (2019-2021) for our efforts to advance women in the workplace. We are the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda, Rocksbox and JamesAllen.com.

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