The Role
As a Sales Associate, you will assist in day-to-day operations, handle merchandise, provide customer service, and complete administrative tasks.
Summary Generated by Built In
Description
Participate in day-do-day operations of WINGS Resale stores under the supervision of the Lead Sales Associate and Store Manager.
Key Responsibilities:
- Selling, stocking, and pricing of store merchandise.
- Complete customer transaction through the use of a point-of-sale system.
- Straighten racks, shelves, and other areas of the sales floor.
- Promote the store inventory to potential customers while providing an extremely high level of customer service.
- Accept and sort donations in the donations center.
- Perform light housekeeping duties as needed.
- Work collaboratively with staff, volunteers, and community service to meet resale store objectives.
- Provide excellent customer service internally and externally.
- Create and maintain attractive displays and merchandising techniques while maximizing the use of floor space and schedule regular rotation of displays and merchandise.
- Ensure excellent donor and customer interactions and service.
- Complete, on a timely basis, all administrative duties as assigned.
- Attend all mandatory meetings and trainings.
Requirements
- Ability to operate point of sale system and accurately handle cash and merchandise.
- Commitment to diversity, equity, and inclusion.
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude.
- Comfortable with technology both general computer and point of sale systems.
- Ability to work a flexible schedule, including weekdays and weekends.
- Position requires periods of continuous standing, reaching, bending, stooping, kneeling, lifting, side-to-side and back-and-forth movements, and other physical movements that are necessary to sort and move bags/boxes of donated clothing and/or household and electronic merchandise, and then placing them in bins and other containers to be stored or put out on the store floor.
Full-time Benefits:
· 403b Retirement Plan
· 403b Employer Match
· Dental Insurance
· Medical Insurance
· Health Savings Account
· Paid Time Off
· Vision Insurance
· EAP
Skills Required
- Ability to operate point of sale system and accurately handle cash and merchandise
- Commitment to diversity, equity, and inclusion
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Comfortable with technology both general computer and point of sale systems
- Ability to work a flexible schedule, including weekdays and weekends
- Position requires physical movements for sorting and moving donated items
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The Company
What We Do
WINGS Program, Inc. is Chicagoland's largest anti-domestic violence agency, providing housing, integrated services, education, and advocacy to end domestic violence for men, women, and children.





