Sales Associate

Reposted 22 Days Ago
Be an Early Applicant
Prescott Valley, AZ, USA
In-Office
46K-180K Annually
Entry level
Retail
The Role
Sales Associates sell La-Z-Boy products and services, provide customer service, achieve sales goals, and assist in training new staff while maintaining customer loyalty.
Summary Generated by Built In

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary:

The basic function of the Sales Associate is to sell La-Z-Boy products and services. This involves using and developing all selling and customer service skills trained to meet and exceed company goals. All Sales Associates are responsible for achieving store goals and maintaining the trust and loyalty of all of La-Z-Boy’s customers and team members and providing the highest level of customer service.
Training Pay: $170 - 180 per day for 2 weeks (no commission; varies by location)
Average Earning Potential After Training: $60,000 - $100,000 (inclusive of base and commission)

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):

  • Interact with customers appropriately and professionally by providing the highest level of customer service to all current and future customers
  • Drive sales by contributing to store sales goals by selling furniture, accessories, and services offered by La-Z-Boy
  • Complete all sales paperwork and customer service issues in a timely manner
  • Attend and participate in company training, store meeting
  • Assist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goals
  • Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
  • Follow company procedures and policies. Including policies against harassment, attendance, sales policies and procedures and customer interaction

SCOPE & IMPACT: 

  • Perform a minimum number of house calls to customer homes
  • Maintain a sales average consistent with Company Standards

MINIMUM REQUIREMENTS:

  • High School diploma or GED
  • Strong interpersonal skills to effectively communicate, build rapport, and positively influence
  • Vocational or technical training in field of study
  • Bending, lifting, and standing for long periods of time
  • Reliable transportation to drive to customer homes

PREFERRED REQUIREMENTS: 

  • Previous selling experience and ability to close a sale strongly preferred
  • Organizational and problem-solving skills
  • Understanding and ability to word with computer technology

SUPERVISORY RESPONSIBILITIES: N/A

PHYSICAL DEMANDS/WORK ENVIRONMENT:

  • Bending, lifting, and standing for long periods of time
  • Interaction with customers and co-workers, focus and concentration

OTHER DUTIES:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job.  Duties, responsibilities and activities may change at any time with or without notice.

At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.

What You Can Expect:

  • Training Pay: $170 - 180 per day for 2 weeks (no commission; varies by location)
  • Total Compensation Range: $45,800 - $100,000
  • Post-Training Base Pay: $45k - 47k per year, against commission (varies by location)
  • Commission: Earn more with UNCAPPED monthly commission ranging from 6% to 7.5% on individual written sales, based on your ability to meet specific individual sales goals

The Total Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices.

Weekly Hours:

40

Benefits for Employees in the US:

Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

More information can be found via: https://learn.bswift.com/la-z-boy

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [email protected] or by calling 734-242-1444.

Skills Required

  • High School diploma or GED
  • Strong interpersonal skills
  • Reliable transportation to drive to customer homes
  • Vocational or technical training in field of study
  • Previous selling experience

La-Z-Boy Incorporated Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about La-Z-Boy Incorporated and has not been reviewed or approved by La-Z-Boy Incorporated.

  • Retirement Support A 401(k) and Roth 401(k) with a company match up to 6% of eligible wages anchors the financial benefits. This supports long-term savings and complements other financial perks.
  • Healthcare Strength Medical, dental, and vision coverage are standard, alongside an Employee Assistance Program and wellness initiatives. Additional protections such as life/AD&D and disability coverage broaden the safety net.
  • Leave & Time Off Breadth Paid holidays and vacation/PTO are included, with parental/bonding leave available. Specific time-off details are outlined in role postings and can vary by location and position.

La-Z-Boy Incorporated Insights

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The Company
HQ: Monroe, MI
2,888 Employees

What We Do

La-Z-Boy Incorporated brings the transformational power of comfort to people, homes, and communities around the world—a mission that began when our founders invented the iconic recliner in 1927. Today, we operate as a vertically integrated furniture manufacturer and retailer, committed to uncompromising quality and compassion for our consumers. Our Retail segment consists of 184 company-owned La-Z-Boy Furniture Galleries® stores and is part of a broader network of over 350 La-Z-Boy Furniture Galleries®, serving customers nationwide when coupled with La-Z-Boy.com. Joybird®, an ecommerce retailer and manufacturer of modern upholstered furniture, has 12 stores in the U.S. In our Wholesale segment, we manufacture comfortable, custom furniture for our Furniture Galleries® and a variety of retail channels: England Furniture Co., which offers custom upholstered furniture, and casegoods brands Kincaid®, American Drew®, and Hammary®, which provide pieces that make every room feel like home. The La-Z-Boy Incorporated state-of-the-art, LEED-certified world headquarters is located in Monroe, Michigan. This location along with our Innovation Center in Dayton, Tennessee, and all our North American manufacturing locations all represent our commitment to the environment—we integrate sustainable business practices to reduce the impact of our operations. Being a great employer isn’t limited to our sustainability or record-breaking safety performance; it also means being a good corporate citizen. In FY 2023, La-Z-Boy Incorporated and the La-Z-Boy Foundation granted more than $3 million to non-profit organizations through monetary and in-kind donations. Our signature partnership with Ronald McDonald House Charities® (RMHC®) helps give families a comfortable home away from home while their children receive much-needed medical care, as we’ve donated more than 15,000 pieces of furniture to RMHC® homes. Join our team to impact the world through comfort.

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