Sales Associate

Posted Yesterday
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Sheffield, South Yorkshire, England
In-Office
Entry level
Sports
The Role
Provide friendly, knowledgeable in-store customer service, help customers explore and select bikes and accessories, build lasting customer relationships, listen to needs and offer recommendations, support team operations and deliver exceptional retail hospitality.
Summary Generated by Built In
A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Description

We are currently recruiting for:

Position: Sales Associate
Location: Sheffield
Job Type: Part Time – 22 hours per week - Fixed term contract from April 2026 until September 2026 – 6 months - Working Saturday, Sunday and Monday.

We do need team members available when our customers visit the most—so weekend availability is important.

What you’ll do

This isn’t your typical retail role. As a Trek Sales Associate, you’ll be the friendly, knowledgeable first-faced customers who meet when they walk through the door. You’ll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need.

Your role is all about creating warm, meaningful interactions. You’ll listen closely, understand each customer’s goals, and offer thoughtful recommendations that make their cycling journey even better. You’ll also build lasting relationships with riders in the community—many of whom will come back to see you because of the experience you have.

Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service.

Whether you’re already a cycling expert or just excited to learn, we’ll support your growth every step of the way.

What you’ll bring to the team

• A positive, “happy to help” attitude and the desire to make each customer feel supported
• A warm, approachable manner with great listening skills and a passion for genuine hospitality
• Strong communication with both customers and teammates
• An interest in building long‑term customer relationships and creating your own client community
• A commitment to delivering an amazing experience for every rider who comes through our doors

If you don’t meet every requirement but feel you bring something valuable and unique, we would still love to hear from you. Please share in your cover letter why you believe you’re a great fit.

Benefits at Trek

  • Accrued annual leave, to be calculated when start
  • Discounted employee purchase scheme on bikes, parts and accessories
  • 24/7 employee assistance program
  • 24/7 virtual GP services and counselling services
  • Gym membership discounts and discounts on other health and wellbeing brands
  • Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more
  • Annual paid time off for charity work
  • Death in service benefit

If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.

If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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The Company
HQ: Waterloo, WI
3,388 Employees
Year Founded: 1976

What We Do

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.

At Trek, there's only one standard you have to meet - love.

Learn more of why Trek is a Great Place to Work: trekbikes.com/careers

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