Sales Associate
The Sales Associate serves customers by helping them select product, ensures customer satisfaction through the sales process and manages quality of product and service delivery.
Key Responsibilities
- Understands vehicles by studying characteristics, capabilities and features.
- Assists customers by understanding their requirements and interests and matches those requirements to the various models.
- Demonstrates vehicles by explaining characteristics, capabilities and features; takes test drives and explains warranty and service requirements.
- Develops buyers by building and maintaining rapport with previous customers and maintains a customer database.
- Greets drop-ins; meets prospects at community activities.
- Completes sale by overcoming customer objections, asks for the sale and negotiates price.
- Delivers vehicle to customer by providing a comprehensive review of all the features to ensure complete customer satisfaction.
- Participates in sales events.
- Monitors competitors, market conditions and product development.
- Updates job knowledge by participating in educational opportunities provided by the company/manufacturer.
Core Requirements
- Desire to provide a high level of customer service.
- Excellent interpersonal and communication skills.
- Must be goal-driven and have a strong desire to succeed.
- Excellent organizational, planning and strategizing skills.
Our Commitment to You
- Excellent earning potential and advancement opportunities
- Excellent benefits package with several plan options to choose from
- 401k with Company Match
- Paid Training
- Paid Time Off (PTO – Up to 14 days per year)
- Employee Vehicle Purchase Plan
We are an Equal Opportunity Employer
Skills Required
- High level of customer service
- Excellent interpersonal and communication skills
- Goal-driven attitude and strong desire to succeed
- Organizational, planning, and strategizing skills
What We Do
Billings Auto Group is a family-owned automotive dealership group based in Billings, Montana. Its dealerships include GMC Cadillac of Billings and stores representing Kia and Volkswagen. The business sells new and pre-owned vehicles and provides automotive sales and service, with a stated focus on meeting customer needs and making the vehicle-buying experience convenient. It serves vehicle shoppers through a portfolio of local dealerships.
