Sales Associate

Sales Associate

Job Title:

Sales Associate

Location:

Chino Hills, CA

Department:

Retail Store

Status:

Regular, Part-Time

Reports To:

Store Manager

FLSA Category:

Non-exempt

Direct Reports:

0

Level:

Midlevel

Relevant Experience:

6+ months

Salary Range:

$17.50 - $17.50/hour

Join our dynamic team as a Sales Associate and become the friendly face that delivers exceptional customer experiences in a fast-paced retail environment. Your energy, dedication, and sales expertise will help us achieve our goals while providing you with valuable skills for your career growth! In this role, you will actively engage with customers, understand their needs, and provide tailored solutions to enhance their shopping journey. Your enthusiasm and sales skills will drive store success while helping customers find the perfect products and services. This paid position offers an exciting opportunity to develop your sales expertise and grow within a supportive team dedicated to excellence.

The Sales Associate assists customers with purchasing merchandise while providing excellent customer service and maintaining a welcoming retail environment.

The Sales Associate will be expected to consistently deliver outstanding outcomes in the following areas:

1. Greets and interacts with customers, with attention to sampling and cross-selling.
2. Consults with customers to understand their needs and preferences related to making a purchase.
3. Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
4. Answers customers’ questions about products and merchandise.
5. Assists customers with purchase decisions and encourage them to return.
6. Collects payments and accurately operates a POS system.
7. Processes returns and exchanges.
8. Retrieves merchandise from the sales floor, stock room, or other inventory locations; places special orders as needed.
9. Cooks and/or hand dips store made product to meet store requirement and order demands.
10. Assist with maintaining a clean, organized, and well-stocked retail environment.
11. Must be punctual and reliable for all scheduled shifts.
12. Performs other department related duties as assigned.

• High school diploma or equivalent, preferred.
• 6+ months retail experience, preferred, enthusiasm and a proactive attitude are essential.
• Excellent verbal communication and active listening skills.
• Excellent sales and customer service skills.
• Ability to anticipate customers’ needs and recommend appropriate merchandise.
• Ability to operate or quickly learn the store’s point-of-sale system.
• Ability to handle all forms of payment in an accurate manner.
• Ability to work independently and as part of a team.
• Ability to recommend merchandise to customers.
• Must be able to follow cooking instructions.

• Ability to work independently during slower business periods when required.
• Prolonged periods standing and walking in a fast-paced retail space.
• Must be able to move throughout the shift including behind customer counters, around cooking tables and in stock room, frequently lift up to 25 pounds, occasionally lift up to 50 pounds, bend, reach away from the body and above waist level, and grasp small objects, with or without reasonable accommodation.

​​​​​​​

• Paid sick leave
• Flexible Schedule
• Employee Purchase Discount Program
• Professional Development