We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing, and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
- Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
- BS in Marketing or a related field is a plus
Skills Required
- Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills and ability to build trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
- BS in Marketing or a related field
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What We Do
TWG is a premier transaction advisory, investment facilitation and project development firm specializing in Africa. The partner of choice for Fortune 500 companies, we have facilitated several billion dollars in investments across the continent and have recently started making our own direct investments in African companies. Founded in 2003 by Rosa Whitaker, the first ever Assistant U.S. Trade Representative for Africa under the Administrations of Presidents George W. Bush and Bill Clinton, TWG operates at the nexus of US-Africa economic policy, trade and business development. With offices in Washington, DC, and Accra, Ghana, and strategic partners across Africa, we provide unsurpassed access to opportunities and leaders across the continent. Rosa Whitaker and the TWG team are at the forefront of the Africa business and investment landscape – not as spectators, but as participants helping to shape the continent’s rise on the global stage. BUSINESS CONSULTING Strategic Counsel Investment Facilitation Regulatory Navigation Government Affairs and Corporate Communications Opportunity Identification And Vetting Introductions To Key Interlocutors People And Institution Mapping Identification/Mobilization Of Project Financing Crisis Management And Negotiations Development Of Sustainability Initiatives WE BUILD, YOU GROW.™ TWG’s infrastructure development initiative mobilizes global financing, operators and developers to expand Africa’s infrastructure, from airports, maritime facilities and rail lines, to power, and ICT networks. TWG executes this initiative through a consortium of global developers. We currently have USD $3 billion in projects under development. We continue to broaden our base of partners to address the region’s need for $100 billion in annual infrastructure investments. INVESTMENT IN INNOVATION Directing Technology-Driven Innovation. Recognizing the massive opportunity for the continent through enabling and disruptive technologies, TWG is investing in innovative local companies that are making a difference for businesses and consumers. We are also introducing global technology firms to Africa and helping them navigate and expand their footprint.Partnerships with Investment Firms. As Africa continues its rapid growth, the continent is becoming increasingly attractive for private equity investment. TWG is actively developing a partnership with a private equity firm that shares its passion for transforming of the African continent’s economy
