Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
What you’ll do
First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community.
The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all.
If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.
What you’ll bring to the team:
A positive, pitch-right-in attitude and motivation to help every customer find what they need
Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
Great communication with customers and teammates
A desire to cultivate customer relationships and create your own client base
A commitment to deliver the best possible cycling experience for each customer
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Skills Required
- Positive, motivated attitude and willingness to help customers
- Warm, approachable manner and strong hospitality skills
- Strong listening and customer service skills
- Effective communication with customers and teammates
- Desire to cultivate customer relationships and build a client base
- Commitment to providing an excellent cycling experience
- Bike expertise or cycling industry knowledge
Trek Bicycle Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trek Bicycle and has not been reviewed or approved by Trek Bicycle.
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Healthcare Strength — Healthcare coverage extends to employees working 20+ hours, with medical, dental, vision, PPO/HDHP options, FSAs, and access to on-site or virtual wellness resources. Feedback suggests these offerings are considered robust, with amenities like an on-site clinic, gym, counseling, and wellness initiatives complementing core coverage.
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Retirement Support — A 401(k) match (reported up to 6%) and an Employee Stock Ownership Program after one year provide meaningful long-term financial support. Profit sharing and stock bonuses are also described as part of the package.
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Parental & Family Support — Full-time retail roles include 12 weeks of fully paid maternity leave alongside paid holidays and vacation time. Feedback suggests these leave policies support work-life balance and family needs.
Trek Bicycle Insights
What We Do
Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. At Trek, there's only one standard you have to meet - love. Learn more of why Trek is a Great Place to Work: trekbikes.com/careers
