Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
At Van Cleef & Arpels, we believe in the power of dreams and the artistry of emotion. We are seeking a dedicated and elegant individual to join our Maison in Zurich as a Sales Associate. If you are passionate about exceptional service and the enchanting world of High Jewellery, we invite you to discover this unique opportunity.
Do you match this profile?
You are adaptable, an empathetic communicator, and an attentive listener, embodying the grace and care synonymous with our Maison.
You possess a deep passion for the enchanting world of High Jewellery, the unique universe of Van Cleef & Arpels, and the exquisite artistry of craftsmanship.
You are naturally at ease in a refined boutique environment, engaging with a diverse clientele during their boutique visits and high-profile events, both international and local, with discernment and warmth.
You are seeking a collaborative and benevolent team environment where a shared passion for exceptional client care contributes to a truly harmonious atmosphere.
You hold a university degree and speak fluent Swiss German, German, and English, and proficiency in a fourth language will be a strong advantage.
You possess proven experience within luxury jewellery or watches Maisons, demonstrating an innate understanding of sophisticated service and elegance.
A genuine appreciation for the world of high jewellery, luxury goods, and the unique savoir-faire that defines Van Cleef & Arpels.
Interpersonal and communication skills, with the ability to articulate the Maison's heritage and creations with elegance and conviction, allowing you to create a long lasting relationship with the clients.
A natural ability to anticipate and exceed the expectations of a sophisticated clientele, delivering an unparalleled client experience.
Proficient in using IT tools such as Excel, Word, PowerPoint and email.
If so, we would love to get to know you!
What do we expect from you?
As a Sales Associate in our boutique, you are the voice of Van Cleef & Arpels for our clients, and you build and maintain strong relationships with them.
You are an ambassador of the Maison, promoting its image both internally and externally.
You demonstrate excellent commercial acumen and actively participate in the recruitment and development of new clients.
You aim to offer a unique experience to our loyal clients.
You convey the refinement, elegance, and innovation that inspire the Maison's creations.
You leverage your passion for history and art, complemented by a breadth of general knowledge, to cultivate exceptional bonds with our most discerning clientele
More than a job... an experience!
Joining Van Cleef & Arpels means becoming part of a revered Maison where the growth and flourishing of our talents are paramount. You will embark on a comprehensive onboarding journey, offering a rich tapestry of training on our illustrious history, unparalleled savoir-faire, and iconic creations, complemented by continuous daily support within a benevolent and collaborative environment. We believe in recognizing exceptional talent and dedication. We offer a competitive remuneration package that reflects the value we place on our team members and their contributions to the Maison's enduring legacy.
Joining Van Cleef & Arpels also means becoming part of Richemont, a global leader in luxury, offering a world of opportunities to grow within prestigious Maisons, each renowned for its unique artistry and heritage.
Apply online.
If your profile is selected:
You will be contacted by the Talent Acquisition team for an initial online interview.
A boutique-based interview will follow to meet the management team.
You will then meet the Retail Manager and HR Business Partner for the Swiss market.
Skills Required
- University degree
- Fluent Swiss German, German, and English
- Proven experience in a luxury jewelry or watch Maison
- Proficiency in a fourth language
- Passion for high jewelry, luxury goods, craftsmanship, and the Van Cleef & Arpels Maison
- Strong interpersonal and communication skills
- Ability to deliver exceptional service to sophisticated clientele
- Commercial acumen and ability to recruit and develop new clients
- Proficiency with Excel, Word, PowerPoint, and email
What We Do
Richemont is a leading luxury goods group that owns prestigious Maisons recognised for excellence in jewellery, watches, fashion and accessories. Its central and regional functions guide, support and challenge these Maisons and businesses, helping them design timeless creations and innovative services while preserving their unique heritage. The Group also helps them thrive in new and existing markets, maintain high service standards and embed sustainable practices across operations.
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