Job Description:
Position Summary
In year one, the Sales Associate will partner closely with the Territory Manager in his/her geographical area to quickly learn the Bracing and Supports business and assist with identifying and cultivating potential customers. In year two, the Sales Associate will contribute more directly to growth of the business by managing revenue and closing business.
Essential Functions:
- Partners with the Territory Manager in all aspects of the sales call pattern, including but not limited to, covering clinics in the assigned territory, promotion of the products in assigned accounts, managing inventory, and, as he/she learns and grows, beginning to convert customers to DJO.
Sales Support
- Partners with the Territory Manager and organization to meet and exceed business targets (quotas).
- Serves as the primary backup contact for Territory Manager.
- Responsible for keeping the Territory Manager informed of all sales related activity, market trends, and competitor activity within the territory.
Sales Activity
- Assists Territory Manager in identifying and qualifying potential sales leads.
- Introduces the Company’s products to potential customers.
- Cultivates customer relationships by initiating contact with physicians, clinic staff, and other device users.
- Partners with Territory Manager on inventory management and building of proper inventory levels and sets to meet customer needs.
Product Knowledge
- Following product training, tailors DJO’s promotional message based upon knowledge of the customer, advises on appropriate product selection, answers customer questions about product functionality and distinguishes DJO products from those of DJO’s competitors.
- Provides product education on technical and clinical aspects of products to customers, prospective customers and patients.
- Measures, fits, and troubleshoots DJO products including custom braces.
- Assists with equipment delivery, set-up, follow-up, and service as needed.
Administrative
- Coordinates, prepares, gathers and submits accurate paperwork required for insurance billing in a timely manner.
Compliance
- Demonstrates commitment to the DJO Compliance & Ethics Program, the DJO Code of Conduct, the DJO Sales and Marketing Code of Conduct, the AdvaMed Code of Ethics, and all supporting and applicable regulations, policies and procedures.
- Treats Protected Health Information (PHI) with the strictest confidentiality in accordance with HIPAA standards.
- Acquires a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.
- Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s Degree in Business, Marketing, or related healthcare field required.
- Minimum of 2 years of healthcare industry experience in customer service or sales[1]related area preferred.
- Orthopedic therapeutic device training preferred.
- Knowledge of healthcare reimbursement preferred. Knowledge of orthopedic therapeutic devices and their application preferred
- Must possess a valid Driver’s License and current automobile insurance.
- Must be able to relocate in the specified geography upon assignment to Territory Manager role.
- Must be willing to remain in the Sales Associate role for a minimum of one year.
- Endorsement and approval of Regional Director and Vice President, Sales is required to move to a Territory Manager role.
Travel Requirements / Work Requirements and Physical Demands
Travel
- Must be able to travel up to 75% of the time.
- Typical work related travel assignments range 1-3 days, and as such overnight, out-of-town stays are required.
- May require air travel on occasional basis.
- Considerable time spent traveling in car to customer accounts.
Work Environment And Physical Demands
Field based (i.e. physician’s offices, hospitals, clinics, etc.).
- Physical Demands: Must frequently lift and/or move up to 10 pounds. Regularly required to stand; walk and talk or hear. Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Office deskwork requiring sitting, walking, using phone and computer
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ABOUT ENOVIS™
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.
EOE AA M/F/VET/Disability Statement
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
What We Do
We are a medical technology company focused on developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows.
Powered by a culture of continuous improvement, extraordinary talent and innovation, we ‘create better together’ by partnering with healthcare professionals. Our extensive range of products, services and integrated technologies fuel active lifestyles.