Nordic Knots is a Swedish design house building a new standard for rugs and home. We are growing rapidly and expanding our physical footprint across Europe. We will soon be opening our first concession at Le Bon Marché in Paris and are recruiting the team to represent Nordic Knots as true brand ambassadors and knowledgeable consultants.
You will be the face of Nordic Knots within one of the city's most iconic department stores, responsible for driving sales, delivering an elevated client experience, and ensuring the concession is impeccably presented and operationally seamless. We're looking for someone with a strong sense of design, interiors and luxury sales, who can work closely with the Le Bon Marché team while championing our brand standards, aesthetic and service approach.
As part of our Retail Team at Nordic Knots, you enjoy connecting with people, are passionate about interior design, and are motivated to help the brand build lasting client relationships. You bring warmth, expertise and commercial awareness to every interaction, ensuring clients feel inspired and supported. The ideal candidate has a background in luxury retail and interior design, or category-specific experience within rugs, home textiles and furnishings.
Key Responsibilities
Client Engagement & Sales: Deliver exceptional service in-store to both private clients and design professionals, offering knowledgeable guidance on our collection of rugs, curtains, and textiles, converting sales through engaging, personalised interactions
Support & Administration: Manage follow-ups, quotations, and client communication with accuracy and efficiency, maintaining a service-driven and proactive approach
Showroom Presentation: Maintain upkeep of spatial design and showroom presentation in accordance with brand & styling guidelines through meticulous organisation and attention to detail
Sample Inventory & Logistics: Support ordering, deliveries, and supply management for product samples and store operations
Product Learning: Complement product training with a proactive approach to using available resources to continuously deepen product knowledge
Systems & Tools: Utilise available tools and systems effectively to support a seamless client journey
Budget Ownership: Eagerly and comfortably work towards achieving and exceeding ambitious store sales targets and KPIs
Concession Liaison: Build strong working relationships with Le Bon Marché floor management and staff, ensuring smooth day-to-day collaboration and alignment with store operating procedures
Qualifications & Experience
Native-level fluency in French and English, with excellent verbal and written communication skills
Experience in premium retail or a background in interior design
Category knowledge in rugs, curtains, or home textiles preferred
Excellent interpersonal and communication skills with a refined client service approach
Organised and detail-oriented with the ability to balance client-facing duties and operational tasks
Commercially minded & motivated by delivering results while upholding high standards of service
Proactive & hands-on team player
Flexible availability with the requirement to work on weekends
About Nordic Knots
Nordic Knots was founded in 2016 by Liza B Laserow, Fabian Berglund and Felix Berglund. We are a fast-growing direct-to-consumer Scandinavian interior design brand with the USA as the major market. Nordic Knots was born from a culture of thoughtful design that lasts beyond seasons and trends. Fusing function and aesthetics with a Scandinavian sensibility, we craft timeless textiles for the modern home. We believe that great textiles are foundational and can transform a house into a harmonious home – framing the most beautifully curated lives. The head office is located at Birger Jarlsgatan in central Stockholm and has a growing international team.
Contract Type
Full-time and Part-time
Fixed Term Contract
Location
Le Bon Marché, Paris
Starting Period
Late August
Skills Required
- Native-level fluency in French and English
- Experience in premium or luxury retail or background in interior design
- Category knowledge in rugs, curtains, or home textiles
- Excellent interpersonal and client service skills
- Organised and detail-oriented with ability to manage administrative tasks
- Commercially minded and motivated to achieve sales targets and KPIs
- Proactive, hands-on team player
- Flexible availability including weekend work
- Ability to use retail systems and tools effectively
What We Do
Nordic Knots offers contemporary home textiles with a Scandinavian sensibility, including timeless rugs, curtains, bedding, and decor crafted from natural materials.
