Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers' needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
What the Team is Saying
What We Do
A tapestry is made of many threads woven into one story. So are we.
Our global house of brands unites the magic of Coach, Kate Spade New York and Stuart Weitzman. By intertwining different people and ideas, we push ourselves in our work, pull out the unexpected in what we create, and expand the bounds of possibility.
Our brands were created by dreamers who were determined to turn ideas into icons and, with passion, made it happen. We’ve grown by finding people similarly dedicated to the dream all over the world. We hold ourselves to high standards in every material, process, and person that plays a part in our work, and we embrace difference by design because diverse perspectives are at the heart of creativity. We find brilliance in the intersections—of beauty and function, of heritage and innovation, of accessibility and aspiration—which is how we break through with magic and logic in our culture and our craft.
The result is that we stand taller together. Tapestry elevates the best in our people and brands. We use our collective strengths to move our customers and empower our communities, to make the fashion industry sustainable, and to build a house that’s equitable, inclusive, and diverse. Individually, our brands are iconic. Together, we can stretch what’s possible.
Why Work With Us
We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
