With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork."
HOW YOU’LL MAKE A DIFFERENCE- Engages consumers in personalized conversation to understand their needs and preferences. Leverages product knowledge to make product recommendations and answer consumer questions.
- Use selling techniques and product features and benefits to influence buying decisions.
- Acts as a Brand Ambassador, sharing our Columbia Sportswear Brand story and embodying our Company values to enhance the consumer experience.
- Merchandises products tell compelling product stories that will influence consumer buying decisions. Restocks and maintains sales floor standards to ensure full product presentations and product accessibility.
- Performs required cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; engages consumer throughout the transaction and connects them to the company loyalty programs.
- Contributes to store inventory accuracy by receiving and processing incoming and outgoing products accurately and efficiently.
- Acquires necessary knowledge of store policies, procedures, and programs to execute day to-day operations.\
YOU HAVE
- No specific education required (High School Diploma or GED preferred)
- 2 (or less) years of experience in a position or specialization.
- Strong interpersonal communication skills and experience engaging consumers and selling merchandise.
- Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
- 18 years of age or older
JOB CONDITIONS
- Frequently in a more active environment (i.e., it requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.). They may frequently use specialized equipment and may have exposure to dust and noise.
- Occasionally it requires the ability to work in place.
- Ability to communicate clearly with others.
- Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Columbia Sportswear Canada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Columbia Sportswear Canada provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodations to complete an application, please contact Human Resources [email protected] or call 519-644-5000 and we will work with you to meet your accommodation needs.At Columbia Sportswear Company, we’re proud to offer part-time employees services and products to help make your life and work more rewarding. This includes an Employee Assistance Program (EAP) which offers free wellness benefits and confidential 24/7/365 counseling services. Employee discounts are also available.Skills Required
- High School Diploma or GED
- Two or fewer years of experience in a position or specialization
- Strong interpersonal communication skills
- Experience engaging consumers and selling merchandise
- Ability to operate inventory and Point-of-Sale systems and other retail software
- At least 18 years of age
- Ability to work a flexible retail schedule
- Ability to move items weighing up to 40 pounds
Columbia Sportswear Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Columbia Sportswear Company and has not been reviewed or approved by Columbia Sportswear Company.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, disability, life insurance, and mental-health support. The overall package is often framed as a strong pillar of the total rewards offering.
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Retirement Support — Retirement benefits are positioned as a meaningful component of the package, including a 401(k) with company matching and references to profit-sharing or related retirement programs. This retirement support is repeatedly presented as a core benefit that adds stability to total compensation.
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Wellbeing & Lifestyle Benefits — Lifestyle-oriented perks stand out, including a strong product discount, fitness/wellness support, commuter benefits, and paid volunteer time. These perks are frequently treated as material offsets to base-pay perceptions in certain roles.
Columbia Sportswear Company Insights
What We Do
Based in Portland, Oregon, Columbia Sportswear Company (NASDAQ: COLM) is a global outdoor brand that crafts active lifestyle gear fortified with industry-leading technologies and tested in our backyard. Our apparel, footwear, and accessories reflect our Pacific Northwest heritage and indomitable spirit.
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