Capri Holdings Limited Jobs

Sales Assitant FT

Capri Holdings Limited

Sales Assitant FT

Reposted 20 Days Ago

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Hamburg, DEU

In-Office

31K-39K Annually

Entry level

Fashion • Retail

The Role

Provide exceptional luxury customer service, build and maintain client relationships and client database, support merchandising/stock control and visual standards, resolve complaints, participate in events and trainings, assist store management with administrative and back-of-house tasks, and strive to meet individual and store sales targets.

Summary Generated by Built In

Main responsibilities include:

• Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony

• Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour

• Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service

• Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty

• Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management

• Playing an active role in replenishing stock according to company procedures and policies

• Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy

• Participating and supporting the team in stock takes as and when required

• Attending and participating in all store meetings and training events as required ensuring good communication is maintained

• Participating in, and representing Jimmy Choo during promotional events and activities

• Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times

• Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance

• Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets

• Actively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Company

• Communicating all potential Health and Safety issues to the Store Manager and complies with Jimmy Choo Safety and Security procedures

• Supporting the Store Manager and Assistant Manager in any back of house and administrative operations as requested

• Demonstrating flexibility by supporting the store management in any other ad-hoc duties as might reasonably be required in the successful running of the boutique Competencies and Experience Required:

• Demonstrable success gained as a sales consultant within a luxury brand

• Excellent communication skills both written and verbal

• Fluent German and English

• Additional languages would be beneficial

• Demonstrable sales skills

• Knowledge and understanding of the luxury market, customer service and fashion

• Successfully able to handle multiple demands and competing priorities

• Seeks opportunities to be proactive and pre-empt client needs

• Demonstrates respect and politeness and regularly exceeds customer expectations

• Shows innovation and initiative in setting customer care standards Personal Attributes:

• Enthusiastic, self-confident and self-motivated

• Understand and represent the luxury lifestyle image of Jimmy Choo

• Professionalism is maintained under all circumstances

• Prepared to go the extra mile to achieve targets

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

30.500,00 - 39.000,00 EUR

Skills Required

Demonstrable success as a sales consultant within a luxury brand
Excellent written and verbal communication skills
Fluent German and English
Additional languages
Demonstrable sales skills
Knowledge and understanding of the luxury market, customer service and fashion
Ability to handle multiple demands and competing priorities
Proactive and able to pre-empt client needs
Respectful, polite, and regularly exceeds customer expectations
Shows innovation and initiative in customer care
Enthusiastic, self-confident and self-motivated
Able to represent luxury lifestyle image and maintain professionalism
Prepared to go the extra mile to achieve targets

Capri Holdings Limited Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capri Holdings Limited and has not been reviewed or approved by Capri Holdings Limited.

Wellbeing & Lifestyle Benefits — Employee merchandise discounts across Michael Kors, Jimmy Choo, and Versace are highlighted as a standout perk, with cross-brand access and exclusive employee sales. Wellness initiatives (including EAP and wellness programs) further add to the non-cash package.
Healthcare Strength — Medical, dental, and vision coverage is paired with life and disability insurance, wellness initiatives, and an Employee Assistance Program. Company materials also note offerings like fertility support and gender-affirming care in the U.S., rounding out the health suite.
Parental & Family Support — Paid parental leave is explicitly listed in filings and brand pages, with notes of strong maternity/paternity programs in the U.S. Company disclosures frame parental leave as available for all parents.

Learn more about Capri Holdings Limited's Compensation & Benefits →

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The Company

HQ: New York, New York

546 Employees

What We Do

CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.