Sales Assistant

About Us:

Homebound is on a mission to make it possible for anyone, anywhere, to build a home using technology. Created by an experienced team of construction, real estate, design, and technology experts, Homebound is transforming the residential construction industry by improving the costly and inefficient process of building a home. 

We’ve created an entirely new way to build homes with technology powering every stage from start to finish to provide a seamless experience for our customers. Homeowners across the country can choose where they want to live, select a home plan that’s perfect for them, then personalize and buy it, all online. Homebound has raised $150M in capital from leading venture capitalists like Google, Khosla, Thrive Ventures, and we’re scaling quickly in places like Texas, Colorado and Florida. Come build your future with us.

About The Role:

We're seeking a Sales Assistant to join our Dallas team at two of our new master-planned communities. This position combines customer-facing responsibilities of staffing our model home and critical sales operations support. You'll be the face of Homebound when our primary sales representative is off-site, while also ensuring seamless administrative operations that keep our sales process running smoothly.

What You'll Do:

Model Home Coverage

Staff the model home during when the primary sales representative is off / unavailable.

• Greet and engage prospective buyers, providing tours and answering questions about Homebound's homes, floor plans, and personalization options

• Capture visitor information and qualify leads according to Homebound's criteria

• Maintain model home presentation standards, ensuring spaces are clean, staged, and showcase-ready at all times

• Coordinate with marketing team on model home events and open houses

Sales Coordination & Administrative Support

• Follow up with prospective buyers via phone, email, and text to nurture relationships and move them through the sales funnel

• Maintain and update Salesforce CRM with accurate lead information, interactions, and pipeline status

• Process and track sales contracts, ensuring all documentation is complete and accurate

• Coordinate between buyers, sales team, design consultants, and operations on contract timelines and deliverables

• Prepare sales reports, track community performance metrics, and support forecasting activities

• Schedule design consultations, site visits, and buyer meetings

• Manage incoming inquiries via phone, email, and website leads

• Support the sales representative with presentation materials, competitive research, and buyer communications

What You Bring:

• 2+ years of experience in sales support, real estate, hospitality, or customer service

• Strong interpersonal skills with the ability to build rapport quickly with diverse customers

• Excellent written and verbal communication abilities

• Proficiency with CRM systems (Salesforce experience preferred)

• High attention to detail and strong organizational skills

• Ability to work flexible hours including weekends and evenings as needed

• Valid driver's license and reliable transportation

Added Bonus:

• Experience in residential real estate or new home sales

• Familiarity with the Dallas/Fort Worth real estate market

• Knowledge of homebuilding terminology and processes

• Experience with contract processing and documentation

• Bachelor's degree in business, marketing, or related field

What Makes You Successful:

• Customer-first mindset: You genuinely enjoy helping people find their dream home

• Self-starter mentality: You can manage your time and priorities independently

• Tech-savvy: You're comfortable learning new systems and leverage technology to work efficiently

• Detail-oriented: Nothing falls through the cracks on your watch

• Adaptable: You can seamlessly shift between greeting customers and diving into administrative tasks

• Team player: You support the sales team's success and collaborate effectively across departments

Our Commitment:

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. To apply, please submit an application with your resume on the Career’s page.

Homebound is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Homebound considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Our Compensation Philosophy:

Our salary ranges are determined by role, level, and location. Please note that the salary range displayed on each job posting may vary by state. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter will share more about the specific salary range for your preferred location during the hiring process. Please note that each job posting includes a general description of any other compensation offered for the position in addition to the salary range displayed on the job posting. You can find information about our benefits here.