Sales Assistant

Posted One Month Ago
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Budapest, HUN
Hybrid
Junior
Events • Travel • Hospitality
The Role
Supports the Sales Manager with European group tour arrangements, coordinating destination offices and internal teams, managing bookings, itineraries, rooming lists, documentation, quotations, and client amendments. Tracks tours, invoicing, prepayments, cancellations, and CRM updates. Assists with product development and ensures confirmed groups receive timely operational support. Requires strong organization, communication, teamwork, English fluency, travel-industry knowledge, Microsoft Office skills, and at least two years of Sales Assistant experience.
Summary Generated by Built In

About Kuoni Tumlare

At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape

About the Role

·       Sales support: Assist the Sales Manager in charge of relevant market, supervise and co-ordinate all aspects of group tour arrangements in all European destinations with the support of our destination offices.

·       Markets: Nordics (Norway / Denmark / Sweden / Finland / Iceland) or UK and DACH markets (UK / Northern Ireland / Germany / Austria / Netherlands / Poland)

·       Sales reports & administrative tasks: Follow-up the tours in the system and ensure each confirmed group is invoiced and paid by the client.

Key Activities

 ·       Sales support activities

o   Liaise with Operation Offices and other internal departments to ensure that requested services are booked and confirmed within the required deadlines when a group is materialized.

o   Make necessary amendments to itineraries and rooming-list, control changes and cancellations for smooth running of operations

o   Keep close communication with our local offices and make sure business is operated smoothly

o   Prepare all necessary documentation for client and ensure they receive this in good time before the departure of a group

o   Assist Sales Manager in product development

o   Quotation process for the new requests, creating an offers for the agents.

 

·       Sales reports & administrative tasks

o   Ensure each confirmed group is fully prepaid in due time unless credit facilities exist

o   Assist Sales Manager in getting more information from client to enrich client’s profile in the CRM database

TO SUCCEED IN THE ROLE, YOU SHOULD HAVE 

Knowledge

  • Degree qualified in Tourism and Travel Business

  • Good understanding of the travel industry and market requirements

  • Good technical skills in Microsoft Office – Word/Excel/PDF

  • Fluent English language skills

 

Skills         

  • Very well organized, able to prioritize tasks

  • Ability to work under a lot of pressure from the clients

  • Excellent communication skills to collaborate with our destination offices

  • Team spirit, ability to work within a group

 

Experience

·       Minimum of 2 years as Sales Assistant

·       Experience in Inbound Travel in Europe experience is an asset

 

Skills Required

  • Degree in Tourism and Travel Business
  • Good understanding of the travel industry and market requirements
  • Technical proficiency with Microsoft Office, Word, Excel, and PDF
  • Fluent English language skills
  • Strong organization and ability to prioritize tasks
  • Ability to work under pressure from clients
  • Excellent communication skills
  • Ability to work effectively within a team
  • At least two years of experience as a Sales Assistant
  • Inbound travel experience in Europe

Kuoni Tumlare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kuoni Tumlare and has not been reviewed or approved by Kuoni Tumlare.

  • Wellbeing & Lifestyle Benefits — Hybrid working, a workation option, travel opportunities, and the Caring4You wellbeing program with mental-health support stand out in the package. These lifestyle-oriented elements are described as meaningful advantages that enhance day-to-day experience.
  • Healthcare Strength — Some locations offer health insurance alongside wellbeing resources, indicating a solid health-focused offering. Mental-health support and mentoring are explicitly included through the Caring4You program.
  • Leave & Time Off Breadth — In certain markets, additional time-off elements such as paid health days and seniority-based service leave are available. These extras augment the core holiday allowance and contribute to perceived benefits depth.

Kuoni Tumlare Insights

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The Company
HQ: Zürich
2,000 Employees
Year Founded: 1906

What We Do

Kuoni Tumlare is a world-leading global destination management company (DMC) with over 100 years of experience. It specializes in delivering seamless MICE (Meetings, Incentives, Conferences, and Exhibitions) events, travel solutions, and unforgettable experiences. With a global footprint across 30+ countries, the company focuses on connecting cultures and creating value for partners and society through expert local destination knowledge and innovative travel services.

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