About Kuoni Tumlare
At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape
About the Role
· Sales support: Assist the Sales Manager in charge of relevant market, supervise and co-ordinate all aspects of group tour arrangements in all European destinations with the support of our destination offices.
· Markets: Nordics (Norway / Denmark / Sweden / Finland / Iceland) or UK and DACH markets (UK / Northern Ireland / Germany / Austria / Netherlands / Poland)
· Sales reports & administrative tasks: Follow-up the tours in the system and ensure each confirmed group is invoiced and paid by the client.
Key Activities
· Sales support activities
o Liaise with Operation Offices and other internal departments to ensure that requested services are booked and confirmed within the required deadlines when a group is materialized.
o Make necessary amendments to itineraries and rooming-list, control changes and cancellations for smooth running of operations
o Keep close communication with our local offices and make sure business is operated smoothly
o Prepare all necessary documentation for client and ensure they receive this in good time before the departure of a group
o Assist Sales Manager in product development
o Quotation process for the new requests, creating an offers for the agents.
· Sales reports & administrative tasks
o Ensure each confirmed group is fully prepaid in due time unless credit facilities exist
o Assist Sales Manager in getting more information from client to enrich client’s profile in the CRM database
TO SUCCEED IN THE ROLE, YOU SHOULD HAVE
Knowledge
Degree qualified in Tourism and Travel Business
Good understanding of the travel industry and market requirements
Good technical skills in Microsoft Office – Word/Excel/PDF
Fluent English language skills
Skills
Very well organized, able to prioritize tasks
Ability to work under a lot of pressure from the clients
Excellent communication skills to collaborate with our destination offices
Team spirit, ability to work within a group
Experience
· Minimum of 2 years as Sales Assistant
· Experience in Inbound Travel in Europe experience is an asset
Skills Required
- Degree in Tourism and Travel Business
- Good understanding of the travel industry and market requirements
- Technical proficiency with Microsoft Office, Word, Excel, and PDF
- Fluent English language skills
- Strong organization and ability to prioritize tasks
- Ability to work under pressure from clients
- Excellent communication skills
- Ability to work effectively within a team
- At least two years of experience as a Sales Assistant
- Inbound travel experience in Europe
What We Do
Kuoni Tumlare is a world-leading global destination management company (DMC) with over 100 years of experience. It specializes in delivering seamless MICE (Meetings, Incentives, Conferences, and Exhibitions) events, travel solutions, and unforgettable experiences. With a global footprint across 30+ countries, the company focuses on connecting cultures and creating value for partners and society through expert local destination knowledge and innovative travel services.
