An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Think without limits and take the team with you
- Own it and back it
- Not hesitate and act with purpose
- Be commercial and customer-focused.
We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunning Castleford showroom. This is a 16 hours a week role which requires weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond.
- Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
- Maintaining our high showroom standards and visual merchandising in store
- Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
- Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
- Proactively improving and updating knowledge of product & interior trends
Experience:
- Experience within retail alongside proven experience with interiors/furniture
- Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
- Be ambitious and confident, with a strong can-do attitude
- Be enthusiastic and dedicated to providing excellent customer service
- A desire to work as part of a team to generate fresh and innovative ideas
- Proficiency in MS Office and general IT
Skills Required
- Experience within retail and interiors/furniture
- Strong sales experience and awareness of trends
- Ambitious and confident with a strong can-do attitude
- Enthusiastic and dedicated to providing excellent customer service
- Desire to work as part of a team and generate fresh ideas
- Proficiency in MS Office and general IT
- Weekend availability
What We Do
Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.
