Sales Assistant

Posted Yesterday
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Loughborough, Charnwood, Leicestershire, England, GBR
In-Office
27K-27K Annually
Entry level
Retail • Design • Industrial
The Role
Serve trade customers at the branch counter, handle phone and email enquiries, make outbound retention calls, drive in-branch sales, perform warehouse duties (stock booking, picking/packing), and handle manual lifting of heavy items. Work full-time Monday–Friday with alternate Saturday mornings; fixed-term until May 2027.
Summary Generated by Built In

Salary:

£26,695 + Bonus + Excellent Benefits

Fixed Term Contract until May 2027

Sales Assistant - Loughborough (LE11 5XW) - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Sales Assistant based in our Loughborough branch you’ll be responsible for:  

  • Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations

  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude

  • Making outbound phone calls to previous customers to regain their business

  • Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers

  • General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets

This is a Fixed Term Contract until May 2027 working 40 hours per week, Monday to Friday 08.00am - 4.30pm and alternate Saturday mornings on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have:

  • A Driving Licence is beneficial

  • Plumbing & Heating knowledge is ideal

  • Previous Face to Face sales and customer service experience

  • Warehouse experience

  • The ability to deliver outstanding customer service

  • To be a team player who is happy to assist in all areas to ensure the smooth running of the branch

  • Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic

  • To be comfortable lifting heavy items

We look forward to receiving your application!

Skills Required

  • Driving licence
  • Plumbing and heating knowledge
  • Previous face-to-face sales and customer service experience
  • Warehouse experience
  • Ability to deliver outstanding customer service
  • Team player willing to assist in all areas
  • Eagerness to learn, positive and enthusiastic attitude, strong work ethic
  • Comfortable lifting heavy items (manual handling)
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The Company
5,631 Employees
Year Founded: 1887

What We Do

C.P. Hart is a luxury bathroom supplier and retailer that provides high-quality products, design services, and installation for homeowners, designers, and contractors.

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