Sales Assistant

Sales Assistant

About Us:

At eQ Homes, we are dedicated to providing an exceptional level of craftsmanship and customer service, from the moment you meet us to the day you receive your keys. We are with you every step of the way to ensure that your home buying path is a comfortable and memorable one. We consistently create visionary, award-winning communities that lead the way in home innovation and sustainable living initiatives.

Our core values guide everything we do, grounded in a shared commitment to doing the right thing. They include:

• People
• Elevate 
• Passion

We want our employees to feel great about their jobs, and that means encouraging growth and advancement, listening to employee feedback, recognizing a job well done, giving back, and adopting a culture of trust and respect.

About the Role:
eQ Homes is looking for a Sales Assistant at our Embrun sales centre, located at 269 Labelle Street, Embrun, ON K0A1W1. The Sales Assistant provides essential support to the on-site sales team, helping them achieve sales goals and ensure customer satisfaction. They engage with customers, optimize sales strategies and promotions, and create a welcoming and organized sales environment. If you have excellent communication skills and a customer-focused mindset, we invite you to consider joining us. 

Key Responsibilities:

• Organize and maintain the sales centre reception area to ensure a positive first impression.
• Meet, greet and register all guests.
• Promptly and professionally handle telephone calls; take and distribute messages as required.
• Maintain the CRM (Lasso) prospect database and Newstar ensuring 100% compliance with all 
  prospect/client information.
• Communicate with prospects and buyers in email or other forms as directed.
• Prepare Purchase and Sale Agreements and Tarion forms for Sales Consultants:
• Prepare and maintain all purchaser files.
• Ensure contracts are complete and accurate.
• Ensure deposits are received and purchase package is complete.
• Ensure all necessary addendums are filled out and signed.
• Ensure subjects are removed or extended as required.
• Maintain traffic reports and site plan “dot maps” daily and send to head office weekly.
• Ensure homes are registered with Tarion once notice of construction is received.
• Issue Tarion delay notices after clients have been personally notified.
• Provide digital copies of all sales paperwork and file appropriately on the server.
• Issue account summaries for clients.
  
• Assist Sales Consultants and Sales Manager with planning and coordinating sales events.
• Participate in team meetings as required.
• General Office Management:
• Maintain and order office supplies
• Coordinate marketing materials with Marketing Manager
• General sales centre clean-up
• Ensure equipment (fax, copier) is maintained and serviced as required

About You:

• Friendly, engaging and positive personality
• Bilingual skills are desirable (French/English)
• Experience with real estate CRM software (Lasso)
• Attention to detail
• Fundamental knowledge of the real estate sales process
• Strong written and verbal communication skills
• Excellent organizational, filing, office and phone skills
• MS Office suite skills including Word, Excel, and Outlook 
• Suitable professional business attire at all times required in workplace setting
• People-centric focus: You pursue lifelong learning, actively share new perspectives, empower, and inspire others.
• Commitment to Elevate: You set new standards in ways that surprise and delight stakeholders, redefine industry norms and set new benchmarks for success.
• Passion: You take pride in your work, overcome obstacles, and constantly seek to be the best.

Why Join Us:

• We are actively pursuing portfolio growth opportunities, ensuring continuous development and advancement.
• We take pride in shaping real estate in Ottawa for over 60 years.
• Enjoy competitive pay, incentives, and tuition reimbursement to support your personal and professional growth.

This posting is to fill one (1) existing vacancy. The salary range for this role is $35,000 – 42,000, plus commissions

EQ Homes is an equal-opportunity employer dedicated to creating an inclusive and accessible workplace environment. We are committed to cultivating a workforce that mirrors the diversity of our community, including individuals with disabilities. If you require accommodation or support during any stage of our recruitment and selection process, we will collaborate with you to address your needs.