What you'll do:
- Prepare and deliver weekly tracking charts of order volume and details
- Answer incoming customer inquiries regarding pricing, product availability, delivery schedules, and payment terms
- Print and organize projects from bidders lists and maps
- Assist Sales Team with group bids and quotes
- Maintain average price chart
- Promptly handle pricing issues/discrepancies
- Assist customers with invoices and statements (in NetSuite)
- Support and troubleshoot NetSuite as needed
- Provide follow‑up on customer quotes, lost sales, and ongoing customer needs
- Monitor administrative workflows to ensure high‑quality customer service and sales support
- Perform additional administrative or sales‑related duties as assigned
What you'll need:
- Previous experience in sales support, customer service, or administrative support (construction, aggregates, or industrial environment preferred)
- Strong verbal and written communication skills
- Proficiency in Microsoft Office, especially Excel
- Ability to multitask, prioritize work, and maintain accuracy in a high‑volume environment
- Comfortable working in a fast‑paced, deadline‑driven operation
- Ability to build and maintain positive working relationships with customers and internal teams
Working Conditions:
- Ability to sit or stand for extended periods of time in office setting
- Ability to lift and carry up to 30–50 pounds as needed
- Regular, dependable attendance required
What you'll get:
- Competitive pay
- Opportunity for annual performance increases
- 401k program with employer matching
- Room for growth and career advancement
- Health insurance
- Dental & vision Insurance
- Paid life insurance
- Paid short term/long term disability
- Paid vacation and sick time
- 11 paid holidays
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Previous experience in sales support, customer service, or administrative support
- Experience in construction, aggregates, or industrial environment
- Strong verbal and written communication skills
- Proficiency in Microsoft Office, especially Excel
- Experience with NetSuite (invoices, statements, support/troubleshooting)
- Ability to multitask, prioritize work, and maintain accuracy in a high-volume environment
- Comfortable working in a fast-paced, deadline-driven operation
- Ability to build and maintain positive working relationships with customers and internal teams
- Ability to sit or stand for extended periods in office setting
- Ability to lift and carry up to 30-50 pounds as needed
- Regular, dependable attendance
Arcosa Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arcosa and has not been reviewed or approved by Arcosa.
-
Retirement Support — A 401(k) with company match is frequently highlighted as a meaningful part of total compensation. Feedback suggests this retirement offering is a strong pillar of the package.
-
Healthcare Strength — Medical, dental, and vision coverage are often characterized as good or competitive. Feedback suggests the quality of health insurance contributes positively to perceived total compensation.
-
Fair & Transparent Compensation — Pay is considered fair or decent for many roles and local markets. Opportunities for overtime can lift take‑home pay for those who choose additional hours.
Arcosa Insights
What We Do
Arcosa, Inc. is a provider of infrastructure-related products and solutions with leading brands serving construction, engineered structures, and transportation markets. Our individual businesses have built reputations for quality, service, and operational excellence over decades. Arcosa serves a broad spectrum of infrastructure-related markets and is strategically focused on driving organic and disciplined acquisition growth to capitalize on the fragmented nature of many of the industries in which we operate. With Arcosa’s current platform of businesses and additional growth opportunities, we are well- aligned with key market trends, such as the replacement and growth of aging transportation infrastructure, the continued shift to renewable power generation, and the expansion of new transmission, distribution, and telecommunications infrastructure. Our common stock is traded on the New York Stock Exchange under the symbol ACA.
