An Air Liquide Healthcare company, subsidiary of the Air Liquide group, Seppic (www.seppic.com) has been designing, manufacturing, and marketing unique ingredients for cosmetic, pharmaceutical, nutraceutical and veterinary products since 80 years. These ingredients are used by consumers, patients, and professionals. Seppic combines multiple expertises in the fields of polymers, surfactants and emulsion technologies, active ingredients, biology, immunology, formulation, green chemistry, extraction and biotechnologies.
Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all.
In Germany, Seppic opened its office in Cologne in 2003. The team also serves clients in Austria, the Netherlands and Eastern European countries.
Joining Seppic means notably joining a multicultural company where many different jobs and solids expertise are combined, allowing for professional growth and offering great career opportunities in France and abroad,
How will you CONTRIBUTE and GROW?
1 Sales Support
- Update the prospect and customer database (contacts, opportunities, etc.) in Salesforce
- Enter customer orders into the information system
- Processing and follow-up of customer orders, from order entry to customer delivery (in our internal system)
- Process customer inquiries and complaints, and monitor their resolution
- Coordinate Quality or Regulatory requests.
- Enter and process "financial" and "product quality" disputes via complaint forms as well as the resulting "credit notes".
- Participate in commercial prospecting: mailing, sample follow-up, etc.
- Plan and organize meeting logistics for sales representatives
- Prepare support materials for sales meetings (PowerPoint presentations, quotes, brochures, etc.)
- Draft and format commercial documents (letters, activity reports, meeting minutes, etc.).
- Depending on the need, manage a portfolio of Inside Sales
- Direct contact with our clients and vendors (via phone, e-mails)
2 Contract Reviews
- Ensure the updating of price offers according to the modalities defined by the sales manager.
3 Payment Follow-up
- Follow up with customers in case of late payment, and ensure the settlement of invoices in collaboration with the accounting and Supply Chain department.
- Follow the actions decided with the Business Development Managers
4 Office Support
Perform other office or marketing support actions as needed for the business
Are you a MATCH?
- Higher secondary education in Management Assistant, Commercial, Manager, SAM, MCO...
- 4+ years of similar work experience
- Independence, curiosity, creativity, reactive
- Dynamic, committed, with excellent interpersonal and communication skills, and a strong team spirit.
- Ability to prioritize tasks, Results-oriented with multi tasking ability
- Proficient German and proficient English skills (min. B2), spoken and written
- Positive Communicator and assertiveness
- Customer and solutions orientated
- Perfect work organization, target orientation, multitasking skills
- French language skills will be an asset
What makes us special | Our Benefits
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Skills Required
- Higher secondary education in Management Assistant, Commercial, Manager, SAM, MCO, or a related field
- At least 4 years of similar work experience
- Proficient German language skills, spoken and written
- Proficient English language skills, minimum B2, spoken and written
- French language skills
- Strong interpersonal and communication skills
- Ability to prioritize tasks and multitask
- Customer- and solutions-oriented approach
- Strong organizational and results-oriented skills
Air Liquide Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Air Liquide and has not been reviewed or approved by Air Liquide.
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Healthcare Strength — Health insurance and life coverage are broadly provided under a global common care baseline that includes inpatient and outpatient healthcare. Dental and vision coverage are present in many locations, and short-term disability provisions have been enhanced.
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Parental & Family Support — Policies provide at least 14 weeks of fully paid maternity leave globally and paid parental leave for non-birthing parents in the U.S. Childcare benefits are available in some countries as part of the package.
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Strong & Reliable Incentives — Annual incentive bonuses, performance bonuses for exceeding goals, and profit-sharing are integrated into the total rewards structure. Feedback suggests additional earning avenues like overtime can further augment pay in eligible roles.
Air Liquide Insights
What We Do
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
