General Summary
The Sales Assistant is responsible for assisting the sales team in the day-to-day operations of the department. This position supports the Wholesale Handbag business.
The responsibilities described below are considered essential functions of the role. This position is based in our NYC office and requires working on-site five days per week.
Key Responsibilities
- Process sales leads and assure leads are directed to the appropriate staff member
- Perform trade show follow up to assure timely delivery of literature and samples
- Phone contacts to augment the efforts of the sales staff as needed
- Processing sales data, sales progress reports and other sales related records and reports
- Data entry to track the delivery of sales literature, product samples and other necessary services to customers as directed by the sales staff or management
- Answers routine product questions and directs questions to appropriate personnel when necessary
- Maintain business relationships with customers
- Attend trade shows
- Able to manage multiple projects and deadlines with support and resources as needed
- Perform other duties and special projects as assigned
Essential duties include:
- Ability to understand and follow somewhat complex verbal and written instructions and communicate effectively with others
- Most decisions are made within company policy constraints, and some latitude exists. Decisions may impact others or the organization
- Work responsibilities occasionally concern confidential and/or sensitive information requiring the use of discretion
- Job duties varied, frequently require attention to and/or coordination of concurrent job duties
- Ability to travel as required
- Under limited supervision, anticipates and solves problems for self and other lower-level employees
- Has no supervisory responsibility, provides basic work direction usually one-on-one
Required Qualifications
- High School Diploma or College degree
- Minimum of 1-3 years previous job experience in retail, sales support or related field
- Proficient in Microsoft Office Suite and ERP systems.
- Excellent interpersonal, problem-solving, and organizational skills
The expected base salary for this position ranges from $26.00 - $28.00. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.
Top Skills
What We Do
Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion.
In addition to marketing products under its own brands including Steve Madden®, Kurt Geiger London®, Dolce Vita®, Betsey Johnson®, Carvela®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and other accessory categories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories.
With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.
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