Sales and Marketing Operations Manager

Reposted Yesterday
5 Locations
In-Office or Remote
Senior level
Other
The Role
The Sales and Marketing Operations Manager drives customer service by optimizing commercial processes, managing sales forecasting, and improving sales performance metrics with cross-department collaboration.
Summary Generated by Built In

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.


All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

The Sales and Marketing Operations Manager is a pivotal, cross-functional role that will drive our
push towards world class customer service by standing up efficient commercial processes. This
position is embedded in the commercial and operational aspects of our Automation business Unit
interfacing across departments helping to improve our processes and execution.

Job Description

Primary Responsibilities:

  • Collaborate with the commercial team to develop and implement commercial processes.

  • Manage sales forecasting, planning, and budgeting processes.

  • Analyze sales data and provide insights and recommendations to commercial team and management.

  • Oversee the CRM usage to ensure accurate and up-to-date information.

  • Develop and implement sales performance metrics to track progress and identify areas for improvement.

  • Work with cross-functional teams to improve processes and optimize the sales pipeline.

  • Ensure compliance with company policies and procedures.

Knowledge, Skills, and Abilities:

  • Bachelor’s degree in Business Administration or other related field.

  • MBA preferred.

  • 10+ years of progressive experience in strategic sourcing, commodity management, or global procurement.

  • 3+ years of experience in sales or marketing operations or related field.

  • Experience with sales forecasting and analysis.

  • Excellent communication and interpersonal skills.

  • Strong analytical and problem-solving skills.

  • Proficiency in CRM systems (Salesforce Certified Administrator preferred) and Microsoft Office Suite (Power Platform experience preferred).

Travel:

  • Travel, both domestic and international, may be required approximately 10%.

Additional Job Details

Management – M2 Organizational Impact • Works to achieve operational, functional, and/or business targets within team with direct impact on departmental or job family results • Delivers operational results that have impact on the immediate or short-term results (e.g., less than 1 year) for the department and/or job family group • Plans and establishes goals and objectives for a team typically comprising of intermediate-level professionals and entry level professionals Communication & Influence • Communicates with parties within and occasionally outside of own department or job family, which may include external clients or partners depending upon the job area • Requires ability to influence others outside of own job area on policies, practices and procedures Innovation & Complexity • Responsible for making moderate improvements of processes, systems, or products to enhance performance of the job area • Problems are difficult and moderately complex and typically impact multiple departments or job family • Problems are typically solved through drawing from prior experience and analysis of issues Leadership & Talent Management • Manages a team typically comprising of intermediate-level professionals and entry level professionals • Leads, directs and reviews the work of team members in order to accomplish operational plans and results • Typically has hiring, firing, promotion, and reward authority within own area, in accordance with manager review and approval Knowledge & Experience • Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area • Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization • Typically has a bachelor’s degree or equivalent professional certification and 5 years of prior relevant experience

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Work Shift Schedule

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

Top Skills

Crm Systems
Microsoft Office Suite
Power Platform
Salesforce
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The Company
St. Louis, MO
3,273 Employees

What We Do

With a pedigree dating back more than a century, Nidec Motor Corporation (NMC) is a leading manufacturer of commercial motors, industrial motors, appliance motors, and controls. The NMC product line features a full line of U.S. MOTORS® brand high efficiency motors for industrial applications in water treatment, mining, oil and gas, and power generation, and for commercial applications such as pool and spa, condensers, cooling towers and large refrigeration units.

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