Sales and Marketing Director

Posted Yesterday
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Mason City, IA, USA
In-Office
70K-70K Annually
Mid level
Professional Services • Real Estate • Hospitality
The Role
Lead outreach, occupancy growth, and brand development for a senior living community. Manage full sales cycle, referral relationships, events, CRM tracking, digital marketing, and collaborate with leadership to ensure smooth move-ins and resident satisfaction.
Summary Generated by Built In

At Better Living, we believe every stage of life should be filled with purpose, dignity, and joy.

We’re not just a senior living management company—we’re a team driven by compassion, grounded in hospitality, and committed to doing what’s right for residents, families, and staff. Our communities are built on meaningful connections, personalized support, and everyday moments that matter.

This is senior living, only better.

Benefits:

  • Compensation - $ 70,000
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401 (K) matching
  • Professional development opportunities
  • Employee assistance programs

Job Summary:

In this role, you will lead outreach, occupancy growth, and brand development for our senior living community. This position is responsible for building relationships with prospective residents, families, referral sources, and the local community to promote our services and maintain a strong census.

Key Responsibilities:

  • Develop and execute strategic marketing plans to meet or exceed occupancy and revenue goals
  • Manage the full sales cycle: lead generation, tours, follow-up, relationship building, and closing
  • Maintain accurate lead tracking, CRM data, and sales reports; analyze metrics to optimize performance
  • Coordinate and host community tours, open houses, and marketing events
  • Cultivate and maintain relationships with referral partners, including hospitals, physicians, senior centers, case managers, and discharge planners
  • Collaborate with the Executive Director and leadership team to ensure seamless move-in experiences and support resident satisfaction
  • Represent the community at local events, networking functions, and industry gatherings
  • Manage advertising, digital marketing, and promotional materials in alignment with brand standards
  • Maintain current knowledge of market trends, competitor activities, and regulatory changes that affect occupancy development
  • Assist in training front-line staff on customer service and referral engagement techniques
  • Other duties as assigned

Requirements:

  • Associate or Bachelor’s degree in marketing, communications, business, or a related field preferred
  • Minimum 2–3 years of sales and marketing experience in long-term care, assisted living, senior housing, or healthcare
  • Excellent communication, public speaking, and interpersonal skills.
  • Strong understanding of the senior care industry, including state regulations and consumer decision-making processes
  • Comfortable using CRM systems to track outreach and results
  • Highly organized, self-motivated, and able to work both independently and collaboratively.
  • Must pass required criminal background check in order to serve vulnerable adults
  • Must be screened TB and other state-required health care conditions
  • Be able to read, write, and comprehend English

Physical Demands and Work Environment:

  • Indoors, climate-controlled assisted living facility with a focus on personalized care
  • Prolonged periods of sitting at a desk and working on a computer
  • Constant and repetitive movement of fingers, hands, and wrists
  • Must be able to stand, walk, bend, and stoop on an occasional basis
  • Ability to travel for marketing and company events
  • Possible exposure to unpleasant odors. 
  • Possible exposure to chemicals as indicated in the MSDS manual. 

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


Skills Required

  • Associate or Bachelor's degree in marketing, communications, business, or related field
  • 2-3 years of sales and marketing experience in long-term care, assisted living, senior housing, or healthcare
  • Excellent communication, public speaking, and interpersonal skills
  • Strong understanding of the senior care industry, including state regulations and consumer decision-making processes
  • Comfortable using CRM systems to track outreach and results
  • Highly organized, self-motivated, and able to work independently and collaboratively
  • Must pass required criminal background check to serve vulnerable adults
  • Must be screened for TB and other state-required health care conditions
  • Ability to read, write, and comprehend English
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The Company
43 Employees
Year Founded: 2024

What We Do

Better Living is a Midwest-based senior living management organization providing assisted living, memory care, and independent living communities across Iowa, Illinois, and Wisconsin. The company partners with senior living communities to create environments that feel like home, utilizing compassionate leadership and hands-on support. Their mission is to love generously, serve passionately, and elevate every moment for residents, families, and team members.

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