Account Manager| Wholesales

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. 

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. 

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! 

DESCRIPTION  

As our new Account Manager you will:

Attend global business opportunities via whatsapp / email / phone / video platforms;

• Develop and price channel proposals in different countries for customers;
• Make the sale to customers of the portfolio and to new potential customers;
• Perform presentation of the company and its services to potential customers;
• Prepare and monitor analyzes, indicators and prices regarding the strategies created, pipeline and performance of the customer portfolio;
• Execute a strategic attack plan in target regions for the company;
• Provide excellent customer service, working with an advisory profile and developing technical skills to ensure long-term relationships.

• Excellent listening, negotiation and presentation abilities;
• Strong verbal and written communication skills;
• Any previous experience with commercial area;
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization;
• Experience delivering client-focused solutions to customer needs;
• Ability to adapt, or willing to learn how to develop a growth mindset;
• Humble, and eager to learn and be coached;
• Ability to multitask, prioritise and attention to details;
• Ability to communicate in English and Portuguese.
• Knowledge of the telecom market and/or messaging (SMS) is a big PLUS!
• This is a position that deals with clients from different countries. You are required to have at least advanced or fluent English.

• Big Plus:
• Any previous experience with commercial area
• Spanish
• Workplace- Hybrid Model: It's necessary go to our office in São Paulo twice a week.

OUR HIRING PROCESS  

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.  

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: . No matter who you are, we hope you find an exciting path forward - hopefully with us! 

STAY HEALTHY: We cover 100% of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde. 

FLEXIBLE BENEFITS: With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance. 

FAMILY FIRST: Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old. 

EVERYDAY WELLBEING: We partner with Wellhub to help Sinchers access gyms and wellness options. 

SECURE YOUR FUTURE: Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities. 

DIVERSITY AND INCLUSION: We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs. 

TAKE A BREAK: Our Sinchers can take a day off on their birthday to celebrate with their loved ones.