Join the founding team of our unique Concept Store in Marbella, bringing together the elegance of Maison Michel and the precious craftsmanship of Goossens. As a Luxury Sales Associate, you will be at the heart of the client experience.
Main Missions
Sales Excellence
- Master sales techniques and inspire colleagues.
- Offer inspiring and creative advice to clients.
- Achieve set sales and performance targets (KPIs).
Client Experience
- Be a storyteller and personal stylist for clients.
- Inspire customers and deliver expected services and communication.
- Develop the customer database.
- Manage after-sales service.
Business Development
- Know best/slow sellers and identify missed opportunities.
- Analyze figures and KPIs to improve business; be familiar with daily reports.
- Identify customer profiles and anticipate their needs.
- Share insights and learnings with the Boutique Manager.
What Impact You Can Create
- Forge strong emotional connections between clients and the Maisons.
- Ensure exceptional quality of service from product discovery to loyalty building.
- Support the growth and reputation of the concept store.
What Energizes You
- Passion for luxury fashion, jewelry, and art.
- Desire to create unique customer experiences.
- Working in an entrepreneurial retail environment.
What You Will Bring
- Charismatic, curious, and determined personality.
- Significant sales experience, ideally within the luxury sector (fashion, jewelry, accessories).
- Emotional intelligence, humility, natural leadership and teamwork.
- Ability to collaborate and leverage the retail structure for growth.
- Fluent Spanish and English.
What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.
