Sales Advisor

Land Rover Greenville

We are a private, family-owned Luxury Automotive Dealership and are committed to delivering a first-class customer experience both online and in-store. We’re a high-volume location with strong community ties and a modern digital-first approach to automotive retail. 

We value teamwork, customer satisfaction, and professional growth. This is a great opportunity for someone looking to build a career in the automotive industry while earning competitive pay plus performance incentives.

Land Rover Greenville is part of the RBM Automotive Group and is located in Greenville, South Carolina, on Laurens Rd.

Benefits:

• Compensation commensurate with qualifications and experience:
  • Paid holidays, sick time, and vacations - Earn paid time off from your 1st day of work
  • Great work/life balance - Dealership closed on Sundays
  • Get paid every Friday by direct deposit
  • Paid training and certification
• Flexibility to train associates familiar with other brands, including: BMW, Lexus, Porsche, Mercedes-Benz, Audi, Volvo, etc.
• Comprehensive insurance and retirement benefits available for full-time employees:
  • Medical, dental and vision coverage
  • Company contribution to Health Savings Account for eligible HDHP participants
  • Long-term and short-term disability insurance, accident, hospitalization, and critical illness insurance
  • $25,000 company-paid life insurance (additional coverage available)
• 401(k) retirement plan with company match
• Employee discounts for parts, service, detail, and vehicle purchases

Sales Advisor

Key Responsibilities:

• The sales consultant is responsible for selling new and pre-owned vehicles at dealership gross profit, volume, and customer satisfaction standards. This position includes four broad areas of activity: disciplined personal work habits, prospecting, selling, and follow-up.
• Build and maintain excellent relationships with our customers.  Delight customers and provide service after-the-sale to ensure High Manufacturer CSI customer satisfaction survey scores and positive social media reviews.
• Follow-up on all sales leads from a variety of sources including phone, walk-ins, internet, etc.; maintain all prospect and customer interactions on CRM system; follow the established dealership sales processes.
• Keep abreast of vehicles' features, conditions, and warranty status of new & used vehicle makes and models, trim levels, features, accessories, etc., and how they benefit customers.
• Keep abreast of current and incoming inventory.
• Demonstrate new and pre-owned vehicles (includes test drives).
• Deliver vehicles to customers to ensure they understand the vehicle’s operating features, warranty and paperwork.
• Introduce customers to the service department and work with the service department to ensure ongoing customer satisfaction.
• Know and understand equity and values, and be able to explain depreciation to the customer.
• Know and understand the federal, state and local laws which govern retail auto sales.

*All associates should abide by company policy and departmental best practices and procedures and perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Prior to being employed, applicants for employment must participate in the Dealership’s normal screening process which includes: completing a full employment application; satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries. 

RBM Automotive Group Dealerships have a diverse Drug-Free workforce and are Equal Opportunity Employers.

• Shifts vary;  Dealership Operates Monday – Saturday; Scheduling may require weekends before/after business hours. 
• High school diploma or the equivalent
• Authorized to work in the USA for any employer
• All applicants must have a current and valid driver’s license, an acceptable driving record, and must be insurable under our garage-keepers policy standards
• Previous experience in a similar role is preferred
• Basic communication, problem-solving, and mathematical skills using American units of measure
• Physical demands include: frequently traverse multi-level Dealership property and various terrain;  position body and move in order to greet clients and explain vehicle features; drive vehicles; detect and identify vehicle issues and safety concerns; exert force to move/manipulate objects (up to 20lbs occasionally, 10lbs frequently); operate equipment; repetitive motion. 
• Work is conducted inside, outside, in all weather conditions, on public and private roadways, and in proximity to moving vehicles and equipment in a shop environment with potential exposure to loud *noises and various industrial *chemicals. 

*Please note: Employees are trained in protocols, proper material/chemical handling and provided with appropriate personal protective equipment (PPE) in compliance with OSHA standards.  Employees must strictly adhere to all mandatory safety protocols and PPE requirements.