The Role
Manage the development sales function from pre-start through post-completion, secure home sales, and serve as the primary customer contact. Guide prospective and existing customers through the homebuying journey, manage expectations, resolve issues, and maintain excellent customer service. Ensure the development is presented to high standards and reflects a strong sales message while meeting company procedures, targets, and performance expectations.
Summary Generated by Built In
Development Sales Manager (Sales Advisor)
Scotland West region, Glasgow
Competitive salary + attractive benefits
Competitive salary + attractive benefits
At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.
We are looking to recruit a Development Sales Manager (Sales Advisor) to join our fantastic Scotland West region. The role will see you take responsibility for and manage the development sales function and be the primary Miller Homes contact for potential and existing customers. Having responsibility for securing the sale of homes and managing the customer journey in accordance with company standards, procedures and targets.
SALES ADVISOR RESPONSIBILITIES:
- To manage and control the Development sales function from pre-start to post completion
- Meet prospective customers and maintain primary point of contact throughout customer journey
- Manage the requirements and expectations of customers throughout the house buying process,
- Take responsibility for the development’s presentation and ensure it reflects a strong sales message and the highest of standards
SALES ADVISOR REQUIREMENTS:
- Experience of high-performance in a Sales role
- A presentable, customer-facing professional with experience of dealing with customers and providing an exceptional standard of customer service
- Experienced in problem solving and the ability to analyse/report on issues that could affect the development
- Able to rapidly assimilate and assess situations and issues, offering solutions with maximum results
WHAT WE OFFER:
- Competitive basic salary
- 26 days annual leave + public holidays + your birthday off
- Excellent commission structure
- Company contribute 6.5% to your pension, plus other benefits
About
Miller Homes was established in 1934 and is one of the UK’s largest, privately owned national homebuilders with a focus on building new homes in attractive regional markets. We operate from three divisions – Scotland, North, and Midlands and South – and are strategically positioned in eleven regions.We have a strong presence in sought-after suburban locations which continue to benefit from high demand and favourable affordability.Our purpose is to ‘create great places where people and planet prosper’. This is achieved by building homes and developments that create communities with an emphasis on placemaking and design. We are proud of our reputation for delivering desirable high-quality homes and delighting our customers throughout their homebuying journey with an award-winning personalised customer experience, both digitally and in-person.At Miller Homes, we care about people, performance, pride and prospering and these values enable us to fulfil our purpose of creating great places where people prosper.Our people are proud to be part of a team which achieves this purpose by building quality new homes and creating thriving communities whilst having the opportunity to build and develop their own career in an exciting and rewarding industry sector. As an equal opportunities employer, we support and listen to each other, always respecting and valuing other people’s views, feelings and aspirations. We regularly engage with our people on issues including equality and employee well-being.For over 90 years, we have created a business based on creativity, innovation and commercial acumen. However, none of that could have been achieved without the right people, which is why we are committed to providing opportunities for personal growth through training, development and continuous improvement.
Skills Required
- Experience performing at a high level in a sales role
- Professional, presentable, customer-facing experience
- Experience dealing with customers and delivering exceptional customer service
- Problem-solving experience
- Ability to analyze and report on issues affecting a development
- Ability to assess situations and issues quickly and provide effective solutions
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The Company
What We Do
Miller Homes is known for delivering desirable high-quality homes and delighting customers throughout their homebuying journey with an award-winning personalized customer experience. Their purpose is to 'create better places where people and planet prosper'.
