Sales Advisor - Antwerp

Posted 15 Days Ago
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Antwerpen, BEL
In-Office
Entry level
eCommerce • Fashion • Retail
The Role
Act as a brand ambassador delivering personalized, high-quality customer service in-store and online. Drive individual and team sales, support omnichannel operations (Click&Collect, Seek&Send), manage inventory and cash procedures, handle customer requests/complaints, and maintain store presentation to brand standards.
Summary Generated by Built In

At BOGGI Milano, we believe in the value of Italian excellence, attention to detail, and authentic relationships with every client.

For us, every sale is an encounter, every client a story.

Entering a boutique means experiencing contemporary elegance.

 

Role

As a Sales Advisor, you will be a true Brand Ambassador: welcoming each client with care, understanding their needs, and guiding them through a personalized and memorable shopping experience—both in-store and online.
Your contribution will be essential to strengthening the brand image and achieving sales goals through quality service and trusted relationships.

 

Responsibilities

  • Deliver exceptional service, enhancing every client interaction and promoting the Brand, the product, and loyalty programs.

  • Understand customer needs, passionately present the product, and guide them toward the best choice.

  • Build long-term relationships with clients, fostering trust and loyalty.

  • Promote complementary and omnichannel sales (Click&Collect, Seek&Send, in-store tablets).

  • Contribute actively to individual and team sales targets.

  • Handle customer requests or complaints professionally, together with the Store Manager.

  • Maintain store order and image (front and back areas) aligned with brand standards.

  • Support omnichannel flows and inventory activities.

  • Assist with cash operations and procedures in compliance with company policies.

 

Who we are looking for

  • You have a strong passion for fashion and customer service.

  • You stand out for elegance, empathy, and relational skills.

  • You are proactive, results-oriented, and eager to learn.

  • You have a positive, collaborative team mindset.

  • Previous experience in fashion, luxury, or premium retail is a plus.

 

Why Boggi Milano?

Being part of the Boggi Milano team means:

  1. Working in an international environment, where diversity and inclusion are constantly promoted in a healthy and harmonious environment

  2. Being part of continuous evolution and innovation, in terms of product, processes and omnichannel shopping experience

  3. Getting constant trainings through our internal school, the Boggi Milano Academy

  4. Investing on your own career development, as many people who achieved an amazing growth inside of Boggi Milano did

  5. Taking part in a constantly growing Company, present in more than 50 countries and with many new openings and partnerships planned

  6. Getting rewarded for your own successes, through our competitive fixed salaries as indicated below (the amount indicated is based on a Full-Time Equivalent position and will be set up according to the candidate’s seniority). A rewarding incentive scheme is also in place, offering the opportunity to increase total compensation!

Skills Required

  • Passion for fashion and strong customer service orientation
  • Elegance, empathy, and strong interpersonal/relational skills
  • Proactive, results-oriented attitude and eagerness to learn
  • Positive, collaborative team mindset
  • Previous experience in fashion, luxury, or premium retail
  • Ability to assist with cash operations and follow company procedures
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The Company
HQ: Milan
1,200 Employees
Year Founded: 1939

What We Do

Boggi Milano is an Italian clothing brand founded in 1964, specializing in contemporary menswear. The company operates globally with over 200 stores, focusing on quality, innovation, and sustainability. They offer a range of products including tailored suits, accessories, and casual wear, maintaining a strong emphasis on Italian excellence and providing a personalized, omnichannel shopping experience for their clients.

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