Sales Advisor 38h

Posted Yesterday
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Melbourne, Victoria, AUS
In-Office
Entry level
Design
The Role
The Sales Advisor is responsible for enhancing customer experience, helping in store operations, and managing garment presentation and sales support.
Summary Generated by Built In
Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

  • Provide great customer experience. 

  • Fold, hang, display and merchandise garments to maximise selling opportunities. 

  • Actively process, stock and replenish garments on the sales floor and in the stock room. 

  • Open, unpack and label merchandise with security tags. 

  • Support customer purchases and returns in the register. 

Qualifications

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

 

Key responsibilities: 

  • Provide great customer experience. 

  • Fold, hang, display and merchandise garments to maximise selling opportunities. 

  • Actively process, stock and replenish garments on the sales floor and in the stock room. 

  • Open, unpack and label merchandise with security tags. 

  • Support customer purchases and returns in the register. 

Additional Information

This is a full time role. Due to data policies, we only accept applications through career page. 

 

Benefits 

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.  

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. 

Inclusion & Diversity 

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. 

Company Description 

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.  Learn more about H&M here.  

 

Skills Required

  • Customer service skills
  • Ability to merchandise garments
  • Cash register experience

H&M Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.

  • Healthcare Strength Health coverage is described as broad and accessible, including medical, vision, and free-to-employee dental, with options such as transgender care, bariatric surgery, and enhanced fertility support. Telehealth access and low employee cost-sharing are also highlighted.
  • Leave & Time Off Breadth Time away options include paid vacation, wellness days, company holidays, and a paid birthday, with some elements extending to part‑time staff. These provisions are presented as a consistent strength across materials.
  • Retirement Support Retirement offerings include a 401(k) plan with company match alongside financial tools like FSAs and commuter benefits. These components reinforce longer-term financial security within the total rewards mix.

H&M Group Insights

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The Company
HQ: Stockholm
59,418 Employees
Year Founded: 1947

What We Do

Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].

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