Sales Adviser

Posted 9 Days Ago
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Glasgow, City of Glasgow, Scotland, GBR
In-Office
Entry level
Retail
The Role
Provide face-to-face and phone customer service in the branch, build customer relationships, process orders using internal systems, manage stock and keep the branch tidy, and suggest improvements to support sales and service.
Summary Generated by Built In

We have an exciting opportunity for a Sales Advisor in our Glasgow branch!

Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays) 

Working hours: Monday - Friday 7.30am - 5pm

What You’ll Be Doing 

 

  • Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values  

  • Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible 

  • Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey  

  • Keep the branch and yard looking clean and tidy, to make a great first impression on our customers  

  • Maintain stock levels, carrying out regular stock counts  

  • Work with colleagues to suggest opportunities for improvement  

 

What We’re Looking For 

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world. 

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics 

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness. 

Pride - You take pride in your work and are dedicated to producing top-notch results. 

What’s in it for you? 

  • Retirement Savings Plan (Pension) – with Legal & General 

  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. 

  • WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway 

  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) 

  • Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover 

  • Employee Discount 

  • Refer a Friend scheme 

  • Wellbeing Centre via WorkPerks 

  • New Reward and Recognition programme – launching soon! 

 

Required Skills and Experience 

  • Previous industry experience preferred but not essential  

  • Experience in a customer facing environment  

  • Passion for working with people  

  • A positive can-do attitude 

About us 

 

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. 

 

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today! 

Skills Required

  • Experience in a customer-facing environment
  • Previous industry experience (building materials/merchant)
  • Passion for working with people
  • Positive can-do attitude
  • Team player / collaborative working
  • Honesty and integrity
  • Ability to use in-house systems to process customer orders
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The Company
20,000 Employees

What We Do

STARK is one of the United Kingdom's largest retailers and distributors of building and construction materials. The company serves as a preferred local partner for professional builders, offering a wide array of building materials, specialized services, and expert advice to support construction projects across the region.

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