RequirementsKey Responsibilities:
• Support the revenue team with day-to-day administration and coordination
• Create and format quotes, proposals, and customer documents
• Maintain and update CRM records to ensure accurate pipeline data
• Assist with quotations and tender documents for new and existing customers, including data capture
• Issue compliance and legal documentation, including NDAs, formulation documents, and supporting customer paperwork
• Respond to customer enquiries and direct them to the appropriate team
• Help schedule meetings, follow-ups, and sales activity
• Support reporting on sales performance and opportunities
• Work closely with the revenue team, operations, manufacturing, and supply chain to ensure quotations and jobs are processed correctly
What We’ll Teach You
- Professional use of CRM and sales tools
- Understanding of fulfilment, logistics, and Manufacturing processes
- Commercial awareness and sales fundamentals
- Customer communication and relationship management
- How quotes, pricing, and contracts work in a B2B environment
Requirements
- Strong attention to detail and organisational skills
- Confident communicator, written and verbal
- Good IT skills (Microsoft Office / email)
- Ability to manage multiple tasks and prioritise
- Positive, proactive, team-focused mindset
Progression
This role is designed to grow with you. Typical progression routes include:
- Sales Coordinator → Sales Executive
- Customer Success / Account Executive
- Commercial Operations or Onboarding Specialist
- Account Manager
Training, mentoring, and exposure to live customer projects will support your development at every stage.
Benefits
● Salary £27,00 to £30,000 DOE
● Free onsite parking
● Collaborative environment
● Hybrid position minimum 4 days on site
Top Skills
What We Do
Zendbox has built an unrivalled reputation for providing a game-changing fulfilment solution to eCommerce brands. Our mission is to help online businesses simplify their eCommerce operations so they can save costs, maximise their time, and deliver the best fulfilment experiences to their customers. This grants online brands the freedom to focus on what matters most: growing and scaling their business.
With our award-winning 3PL service, we take care of the whole fulfilment process for eCommerce businesses, including:
📦 Picking, packing & shipping
🏢 Warehousing & inventory management
↪️ Customer returns management
...and so much more!
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Here's how Zendbox works:
#1: We connect to your eCommerce channels
#2: Send your stock to our world-class fulfilment centres
#3: Sell to your customers worldwide
#4: We pick & pack your orders
#5: We dispatch your orders
#6: Your customers are delighted!
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Are you ready to elevate the fulfilment experience for your customers? Get in touch today!
