What you'll do
- Manage incoming leads from marketing campaigns, events, and partner channels in Salesforce.
- Distribute leads promptly to the appropriate sales representatives or regional teams based on assignment rules and SLAs.
- Monitor lead follow-up activity and provide regular reports on response times and lead conversion.
- Maintain lead quality and data hygiene across the CRM.
- Support opportunity creation, account ownership updates, and territory alignment.
- Help implement and optimize workflows to improve sales efficiency and data accuracy.
- Coordinate with the Global Demand Center to ensure lead flow aligns with marketing campaigns and regional priorities.
- Help produce regular performance and forecast reports for leadership.
- Troubleshoot data and process issues as needed.
- Produce quotes as required
What you'll bring
- 2+ years’ experience in sales administration, sales operations, or marketing operations, ideally in a B2B SaaS or tech environment.
- Excellent organizational and time management skills with strong attention to detail.
- Clear communicator who enjoys cross-functional collaboration.
- Analytical mindset, comfortable with reporting, dashboards, and data hygiene.
- Self-starter who thrives in a dynamic, global environment.
- Fluency in English
Top Skills
What We Do
Keeping People Safe and Businesses Running. Faster.
Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,300 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.







