We are seeking a Sales Administrator to be the backbone of our sales team in vibrant Johannesburg.
In this vital role, you will tackle a variety of exciting challenges every day. Whether it's meticulously tracking and managing sales commissions to ensure our hardworking agents are rewarded accurately and promptly, or swiftly addressing service queries, your problem-solving abilities will keep operations running seamlessly.
Communication is your superpower, and you will use it to effortlessly coordinate with agents, sales managers, and trainers, ensuring clear and impactful messaging. Your ability to craft and manage promotional communications, particularly via SMS, will be crucial in driving the team’s success.
You will be the guardian of accuracy, regularly preparing insightful sales performance reports and maintaining records that guide strategic decisions. By conducting quality assurance checks on training sessions, you will directly influence how effectively our teams grow and perform.
If you thrive in a fast-paced environment, boast strong organizational skills, excel in Microsoft Office Suite, and possess a keen eye for detail, this role is your next great opportunity. With a diploma or degree in Business Administration, Sales, Marketing, or a related field, along with 2-3 years of relevant experience, you'll be ready to hit the ground running.
At M-KOPA, we believe in empowering not just our customers but our employees too. Join us to shape your career in an environment where diversity, learning, and innovation flourish.
Disclaimer:
This position is part of the M-KOPA Project; however, please note that the entire employee lifecycle—including recruitment, onboarding, payroll, performance management, and other HR-related functions—will be managed exclusively by Spec Pack. M-KOPA will not handle any employment-related processes or responsibilities for individuals hired into this role.
Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.
Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
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What We Do
M-KOPA is a UK-headquartered emerging market fintech that provides affordable smartphones and digital financial services. With operations in Nigeria, Ghana, Kenya, South Africa and Uganda, the company has extended over $1.5 billion in credit to more than 5 million customers. Using an innovative financing model based on daily repayments, M-KOPA provides affordable smartphones embedded with financial services that fit with the cash flow of millions of underserved individuals who earn their income on a daily basis.
By leveraging rich payments data and proprietary AI-driven analytics, M-KOPA builds a credit record for each customer which forms the foundation for a long-term financial relationship for digital loans, affordable data subscriptions and insurance.
The company employs over 3,000 staff and 30,000 sales agents across its African markets.
M-KOPA has been recognised by the Financial Times as one of Africa’s Fastest Growing Companies for the past 3 years, and by Time Magazine as one of the 100 Most Influential Companies globally for the past 2 years.
