Fortinet

Sales Administrator

Posted An Hour Ago

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Mexico, Cuauhtémoc, Mexico City, MEX

In-Office

Entry level

Security • Software • Cybersecurity

The Role

Supports LATAM channel operations by administering Salesforce and partner management platforms, coordinating partner onboarding and access, maintaining data quality, tracking system issues, developing dashboards and reports, and driving regional process-improvement projects. The role also coordinates partner communications, training, certifications, translations, webinars, and events while collaborating with global teams, vendors, distributors, and internal stakeholders across Sales, Marketing, Legal, and Operations.

Summary Generated by Built In

We are looking for a highly organized, analytical, and relationship-driven professional to join the LATAM Channel Operations team. This position will be responsible for supporting the company's channel strategy, coordinating partner-related processes and tools, driving regional continuous improvement initiatives, and serving as a key liaison between global teams, partners, distributors, and internal stakeholders.

The successful candidate will contribute to digital transformation projects within the channel ecosystem, including data management, partner programs, training initiatives, dashboards, and partner engagement platforms, helping improve partner experience and operational efficiency across Latin America.

Responsibilities

Administer Partner Portal/PRM and Salesforce (SFDC) platforms, ensuring data quality and proper process execution.
Serve as the regional point of contact for matters related to the partner ecosystem across Latin America.
Coordinate partner and distributor onboarding, access management, account maintenance, permissions, and support processes.
Identify, document, track, and escalate system-related issues while working with global teams and vendors on resolution efforts.
Drive initiatives and projects focused on improving the partner experience and enhancing channel management tools.
Develop dashboards, reports, and analyses to track partner metrics, certifications, specializations, sales performance, and channel programs.
Coordinate the localization, translation, and publication of materials, documentation, and official communications for LATAM.
Organize and deliver training sessions, webinars, and events for partners and internal teams in Portuguese, English, and Spanish.
Collaborate with Marketing, Sales, Training, Legal, Partner Success, and Operations teams to implement new processes and regional projects.
Support partner certification, specialization, and ecosystem development programs.

Qualifications

Experience in Channel Operations, Partner Programs, Business Operations, Sales Operations, or related areas.
Knowledge of CRM and partner management platforms (Salesforce, PRM, Partner Portal, or similar).
Experience with data analysis, reporting, and dashboard development.
Ability to manage multiple projects simultaneously.
Excellent verbal and written communication skills.
Advanced English.
Advanced Spanish.
Experience delivering training, presentations, and working with stakeholders at different organizational levels will be considered a plus.
Preferred Qualifications
Experience with channel programs and partner ecosystems.
Knowledge of Salesforce, Tableau, Power BI, or other BI tools.
Experience working on regional or global projects.
Experience managing certifications, training programs, and partner enablement initiatives.
Experience in technology, telecommunications, or cybersecurity companies.
Languages
English: Advanced/Fluent
Spanish: Advanced/Fluent
Portuguese: Preferred

About Us

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected].

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.

Skills Required

Experience in Channel Operations, Partner Programs, Business Operations, Sales Operations, or a related area
Knowledge of CRM and partner management platforms, such as Salesforce, PRM, or Partner Portal
Experience with data analysis, reporting, and dashboard development
Ability to manage multiple projects simultaneously
Excellent verbal and written communication skills
Advanced English
Advanced Spanish
Experience delivering training and presentations and working with stakeholders at different organizational levels
Experience with channel programs and partner ecosystems
Knowledge of Salesforce, Tableau, Power BI, or other business intelligence tools
Experience working on regional or global projects
Experience managing certifications, training programs, and partner enablement initiatives
Experience in technology, telecommunications, or cybersecurity companies
Portuguese language proficiency

Fortinet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortinet and has not been reviewed or approved by Fortinet.

Equity Value & Accessibility — Equity awards for eligible roles vest quarterly over four years, with 70% vesting in the first two years and no one-year cliff. This front-loaded structure can provide meaningful near-term value and may be complemented by recognition or refresh stock awards.
Retirement Support — Global retirement and savings programs are offered, with plan details varying by region. This indicates structured support for long-term financial wellbeing across countries.
Wellbeing & Lifestyle Benefits — The package includes health and welfare coverage, paid time off, and wellness programs as part of a broader Total Rewards approach. Coverage is positioned to support health, financial wellbeing, and major life events.