Sales Administrator

KSR has an immediate opening for a

Sales Administrator

Location:  Laatzen, Germany

The Sales Administrator provides critical support to the Sales and Account Management teams by coordinating customer orders, documentation, and communication within a fast-paced Tier 1 automotive manufacturing environment. Acting as a key liaison between customers and internal departments, this role helps ensure accurate order processing, timely responses, and the successful execution of customer requirements.

Job ID #: 2026.25

Reporting To

VP of Sales

Qualifications

• Post‑secondary education in Business or Office Administration, Sales or Marketing or equivalent experience
• Minimum 2 years of automotive manufacturing experience in sales support,  administration, and customer service

Job Responsibilities

Sales Order & Contract Administration

• Process and maintain customer sales orders in the ERP system with a high degree of accuracy.
• Review customer purchase orders to ensure alignment with quoted pricing, commercial terms, and authorized approvals.
• Manage order confirmations, amendments, and cancellations in accordance with internal controls.
• Maintain accurate and complete records of quotes, RFQs, pricing approvals, customer agreements, and correspondence.
• Ensure documentation complies with document control and retention requirements.

Pricing & Commercial Support

• Maintain customer pricing records, price lists, and approved pricing conditions, ensuring updates are accurately reflected in ERP and communicated to relevant stakeholders.
• Support piece-price changes, annual price adjustments, and surcharge administration.

Customer Communication & Support

• Serve as the primary administrative contact for assigned customer accounts, maintaining professional, timely, and documented communication with OEMs and customer representatives.
• Respond to customer inquiries related to orders, pricing, documentation, and order status.

Administrative & Office Support

• Provide administrative support to the VP Sales.
• Coordinate meetings, travel, customer visits, and events.
• Manage correspondence in German and English.
• Welcome customers, suppliers, and business partners.
• Support onboarding activities and general office operations.
• Collaborate with international sales teams.
• Support continuous improvement of sales administration processes and documentation.

Health, Safety & Wellness

• Prioritize safety and comply with the Health and Safety Management System.
• Support risk reduction, hazard identification, and continuous improvement efforts.
• Ensure compliance with health, safety, and wellness legislation and KSR standards.
• Uphold and adhere to the KSR Code of Ethics and Professional Conduct.

Environmental

• Promote the global Environmental Management System with a focus on footprint reduction, recycling, and resource efficiency.
• Ensure compliance with environmental legislation and KSR standards.