The Sales Administrator is primarily responsible for recording, monitoring, and reporting the sales activities of Darling's Sales Department. In addition to sales administration, the Sales Administrator will help with special projects and reporting as directed by the Sale Operations Manager.
Essential Duties/Responsibilities
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
- Process customer orders via email and phone
- Support sales managers to ensure customer pricing is accurate and communicated
- Check data accuracy of sales orders and purchase orders
- Maintain excellent business relationship with customers through constant communication
- Work with logistics department to ensure timely deliveries
- Maintain and update sales records
- Communicate important feedback from customers internally
- Process and communicate any sales corrections with accounting dept.
- Provide support to plant personnel in regards to schedule changes, rejections, etc.
- Provide follow up and communication on AR aging
- Process AP finished good invoices
- Work with sales team to ensure all customer contracts, specification sheets, etc are on file and updated timely
- Ensure all third party vendor warranties are on file and updated timely
- Work with sales and QA teams to file and process quality alerts, claims, rejections, etc
- Administrative support and coordination of International transactions and related documentation
- All other duties as assigned by management.
Minimum Qualifications
- High school diploma or GED equivalent
- Minimum 2 years of experience in sales administration field; customer service background preferred.
Preferred Qualifications
- Bilingual
- Excellent math skills
- In depth knowledge of Microsoft Office 365 applications
- Highly organized; superior time management skills.
- Exceptional communication skills both written and oral.
- Self-motivated; self-starter; extroverted personality.
- Work well with all levels of the corporation.
Working Conditions and Physical Demands
N/A | Occasionally = up to 20% | Frequently = 21% to 50% | Constantly = at least 51%
Working Environment
- N/A - Exposed to unpleasant or disagreeable physical environments such as high noise level, strong odors, and/or exposure to heat and cold
- None - Exposed to bio hazardous conditions
- None - Exposed to toxic or caustic chemicals which mandate attention to safety considerations
- None- Exposed to Electrical hazards; risk of electrical shock
- None - Handles or works with potentially dangerous equipment
- N/A - Travels to offsite locations
Physical Demands
- Frequently- Must be able to remain in a stationary position (Sit)
- Frequently - Must be able to move about inside/outside office or work location (Walk)
- Frequently- Operates a computer and other office machinery (Use hands to finger, handle or feel)
- Occasionally - Must be able to position one's self to maintain computers in the lab, including under desks and in the server closet (Stoop, kneel, crouch, or crawl)
- Occasionally - Must be able to ascend/descend on a ladder (Climb or balance)
- Frequently - Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions (Talk, hear, taste, smell)
Weight and Force Demands
- Frequently - Up to 10 pounds
- N/A- Up to 25 pounds
- N/A - Up to 50 pounds
- N/A - Up to 100 pounds
- N/A - More than 100 pounds
Skills Required
- High school diploma or GED equivalent
- Minimum 2 years of experience in sales administration
- Customer service background
- Bilingual skills
- Excellent math skills
- In-depth knowledge of Microsoft Office 365 applications
- Strong organizational and time management skills
- Exceptional written and oral communication skills
- Self-motivated and extroverted personality
- Ability to work effectively with all levels of the corporation
What We Do
In a transitioning world, many things change. Global population growth, climate change, increased life expectancy and wealth have put pressure on our natural resources providing us with food, feed, fuel and general well-being. Now, more than ever we need to find viable ways to provide for our changing needs and those of future generations. That’s where we come in. With over 200 processing plants on five continents and sales and distribution offices throughout the world, Darling Ingredients serves the agri-food industry and reduce food waste by collecting and repurposing animal-based co-products and other natural materials that would otherwise be discarded. We convert these into unique and valuable ingredients that fit market demands. This way we connect global supply and demand and contribute to a circular economy.
