Sales Administrator

SALES ADMINISTRATOR 

JOB DESCRIPTION

Job Responsibilities include but are not limited to: 

Assist the sales team as needed to enhance customer service and increase bid and sales opportunities for sales department.

• Maintain bid lists for sales team: sprinkler/alarm
• Update list as invitations are received and distribute as needed
• Create meeting invitations for walk thru’ s and job site visits on calendars
• Provide backup support for collections on outstanding sales items
• Contact the architect/electrical contractors to capture all bid opportunities
• Assist in bid tab inquiries
• Assist in downloading/printing plans as needed
• Facilitate inspection and deficiency sales process
• Download inspection reports from Building Reports
• Assist in inspection and deficiency repair history as needed
• Printing/providing deficiency notices and reports to sales team
• Assist in material quotations for deficiency repairs as needed

Assist in job set ups and Service Trade

• Obtain and update customer set up sheets 
• Support with client and prospect updates
• Follow up on client and project initiatives
• Assist in creating emergency work orders as needed
• Assist in collecting all documentation required for contract/remodel job set up
• Assist in preparing proposals as needed

General administrative tasks

• Phone support/rotation at reception area for lunches
• Assist sales team with collections/lien review
• Assist sales team in marketing events as needed
• Serve as liaison as needed for sales team and customers

Knowledge:

• High school diploma is required
• Bachelor’s Degree is preferred

Work Experience: 

• Customer Service experience for sales department or sales administration background
• SALESFORCE CRM experience highly preferred
• Project coordination or project support experience

Skills and Competencies:

• Excellent written and verbal communication skills
• Ability to follow verbal and written instructions
• Detail oriented with excellent organization skills
• Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company
• Ability to maintain accurate and auditable records
• Ability to work in a fast-paced service/construction team environment
• Attention to detail with emphasis on accuracy and quality
• Ability to prioritize work to balance multiple projects and deadlines

Physical Requirements