The Hyatt Place Wilmington Riverfront is hiring a Sales Administrator!
Responsibilities and Duties
The Sales Administrator is responsible for caring for the booked group business, small meetings and internal communication.
- Coordinate and support all aspects of sales activities including taking initial inquiries, generating leads, proposals, referrals, contracts, blocking space, etc.
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Provides Sales Manager(s) and Director of Sales assistance in group block and catering revenue goals by developing and implementing strategies for selling available space and hotel rooms to groups and local communities.
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Complete outside sales calls as directed by Director of Sales.
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Process proposals and contracts as required and follow up within forty either (48) hours. Process returns of contracts and distribute through proper channels internally.
- Have knowledge of room rates, packages, discounts, and promotions.
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Participate in site inspections, familiarization tours, trade shows, and functions within the hotel. Identify the needs of each guest and provide relevant information regarding hotel policies, services, and amenities.
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Lead internal communication via Event Plans, BEO's, Resumes and all other communication necessary to bridge the group bookings to the operational teams.
- Perform all other duties as assigned.
Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Sales Administrator to join our team!
Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.
BENEFITS AND PERKS WE OFFER
Benefits
- Competitive Salary
- Affordable Medical, Dental, and Vision Benefits for You & Your Family
- 401k Retirement With Company Match
- Flexible Spending Accounts (FSA)
- Paid Time Off & Paid Holidays
- Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
- Company provided Life Insurance and Long Term Disability Coverage
Employee Perks Program
- Tickets At Work for Discounted Entertainment Tickets!
- Tuition Reimbursement
- In Facility Training/Inservice Programs
- Employee Assistance Program
- Free Will/Estate Preparation Services
- Optional Legal & Identity Protection Services
- Verizon Wireless Discount
- High school diploma or equivalent required.
- Hospitality and/or customer service experience preferred.
- Must be able to communicate effectively, be polite, courteous, and responsive to our guests.
- Must be organized and detail oriented.
- Typing and computer skills required.
- A valid driver’s license is required.
- Availability to work when needed, including weekends, holidays, and nights.
Skills Required
- High school diploma or equivalent
- Hospitality and/or customer service experience
- Effective communication skills
- Polite, courteous, and responsive guest service
- Organized and detail-oriented
- Typing and computer skills
- Valid driver's license
- Availability to work weekends, holidays, and nights as needed
What We Do
Established in 1987, the ONIX Group is a professional real estate development firm dedicated to owning, developing, and operating a diverse range of real estate investments, primarily for its own account. The company specializes in several key sectors, including healthcare, hospitality, commercial development, and rehabilitation, and is responsible for managing a diverse collection of commercial real estate and hotels.
