Sales Administrator | Fully Remote | AU Hours

Posted 2 Days Ago
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Hiring Remotely in Pasig, Eastern Manila District, National Capital Region, PHL
In-Office or Remote
Junior
Professional Services • Consulting
The Role
Processes B2B and B2C customer orders from entry through delivery, coordinates with customers and internal Sales, Warehouse, and Accounts teams, maintains customer and product data, monitors order progress, and resolves issues. The role requires accurate high-volume order processing, customer service, data entry, catalog maintenance, Excel proficiency, and the ability to manage competing priorities during fixed early-morning Australian hours.
Summary Generated by Built In

Join a growing Australian business and become a key part of a team that supports customers, sales operations, and order fulfillment across multiple channels.

This is a permanent work-from-home opportunity suited to someone who enjoys working in a fast-paced environment, has exceptional attention to detail, and takes pride in delivering excellent customer service.

What's in it for you?
  • Permanent work-from-home setup

  • Stable long-term opportunity

  • Exposure to an Australian business environment

  • Collaborative and supportive team culture

  • Opportunity to expand your skills in ERP systems, customer operations, and sales administration

  • Finish work early and enjoy your afternoons free

What you'll be doing
  • Process B2B and B2C customer orders accurately and efficiently

  • Manage orders from entry through to delivery

  • Liaise with customers regarding order updates, delivery schedules, and inquiries

  • Coordinate with Sales, Warehouse, and Accounts teams to ensure smooth operations

  • Maintain customer records, product information, and system data

  • Monitor order progress and resolve issues proactively

What we're looking for
  • At least 2 years of experience in Sales Administration, Order Processing, Customer Service, or a similar role

  • Strong experience processing customer orders in a high-volume environment

  • Excellent attention to detail and data accuracy

  • Intermediate Excel skills including formulas and pivot tables

  • Comfortable using multiple systems, portals, and software platforms

  • Strong customer service and communication skills

  • Experience with catalog maintenance, data entry, and sales support functions

  • Ability to manage competing priorities and adapt to different workflows

Working Hours

Australian Eastern Time Schedule

  • 4:00 AM to 1:00 PM PH Time during Australian Daylight Savings

  • 5:00 AM to 2:00 PM PH Time outside Daylight Savings

This schedule is fixed, so we're looking for someone comfortable working early morning hours.

Skills Required

  • At least 2 years of experience in Sales Administration, Order Processing, Customer Service, or a similar role
  • Strong experience processing customer orders in a high-volume environment
  • Excellent attention to detail and data accuracy
  • Intermediate Excel skills, including formulas and pivot tables
  • Comfort using multiple systems, portals, and software platforms
  • Strong customer service and communication skills
  • Experience with catalog maintenance, data entry, and sales support functions
  • Ability to manage competing priorities and adapt to different workflows
  • Availability for fixed early-morning hours aligned with Australian Eastern Time
Am I A Good Fit?
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The Company
2,000 Employees
Year Founded: 2013

What We Do

Satellite Office is a premium offshoring and staff-outsourcing provider that helps businesses build dedicated, high-performing teams in the Philippines. It recruits and supports talent across customer service, sales, IT and software development, finance, marketing, creative design, and back-office operations. Its end-to-end services include recruitment, onboarding, HR, payroll, technology infrastructure, facilities, and ongoing account management for international clients from offices in Australia, the United States, and the Philippines.

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