The Role
Manages sales orders from customer purchase order processing through invoicing, payment confirmation, delivery coordination, and proof-of-delivery reconciliation. Coordinates logistics partners, monitors order status, supports fresh produce collections, and communicates updates and challenges to sales leadership. The role also maintains order and invoice records, performs data analysis, and generates reports using Oracle and Microsoft Office tools.
Summary Generated by Built In
Our Client is in the process of filling vacant position of Administrative Assistant in their Sales & Marketing Department reporting to the Head of Export & Customer Service.
The ideal candidate should meet the following requirements: -
Effectively manage all Order to Cash processes to maximize customer service levels from available stock at optimal distribution cost.
PURPOSE:
Sales order management. Processing customers Local Purchase Orders through order management accurately and timely.
Main accountabilities of the Administrative Assistant will include: -
• Sales order management. Processing customers Local Purchase Orders through order management accurately and timely.
• Coordinate order planning for timely deliveries. Ensure 3rd party logistics partners provide sufficient resources to serve orders at any given time (trucks, loaders, off loaders etc).
• Updating sales team on customer order status once released to logistics service providers upon invoicing. Ensure all orders are Paid in Time and Full before processing
• Process Fresh Produce sales orders (all fruits) by ensuring customer service is acceptable and minimize delays in the collection of the fruits. Share with line manager areas of challenges proactively.
• Ensuring Goods Receipt/Proofs of Delivery as well as Invoice Receipt is managed and accounted for.
Requirements
The ideal candidates should meet the following requirements: -
• A bachelor’s degree/ or Diploma holder in a Business-related field from a recognized institution.
• Knowledge and good understanding of ERP tools (Oracle) and proficient in MS Office (Advanced Excel and PowerPoint).
• A self-starter with demonstrable understanding of core customer service operations.
• Must be flexible with excellent interpersonal and communication skills.
ADDITIONAL ATTRIBUTES:
1. Pleasant, results oriented, hardworking, and a team player who possesses excellent interpersonal and communication skills.
2. Able to conclude tasks in a timely manner and under little or no supervision.
3. Well versed with MS Office (specifically Excel) with demonstrable ability to carry out data analysis and generate reports.
Skills Required
- Bachelor’s degree or diploma in a business-related field from a recognized institution
- Knowledge and understanding of ERP tools, particularly Oracle
- Proficiency in Microsoft Office, including advanced Excel and PowerPoint
- Understanding of core customer service operations
- Excellent interpersonal and communication skills
- Ability to work independently with little or no supervision
- Ability to perform data analysis and generate reports
- Self-starter, results-oriented, hardworking, flexible, and team-oriented
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The Company
What We Do
We go the extra mile for your last mile – with specialized divisions to serve even the most diverse of industries. CDL is your premier regional carrier for complete delivery coverage – guaranteed.
