We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
POSITION DESCRIPTION
Sales Admin Assistant
Location: Uptown BGC
Reporting to: Sales Manager
We’re an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
A SNAPSHOT OF YOUR ROLE
As a Sales Admin Assistant. you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.
What you get to do every day as a Sales Admin Assistant:
Reporting to the Sales Manager, the Sales Assistant is responsible for providing sales administration and support to the Sales Executives and Sales Manager.
Areas of direct responsibility:
- Administration support to sales team
- Sales data entry including bookings
- Internal emails
- Preparation of sales reports including campaign & client tracking reports using Excel and various systems
Administration Duties:
- Assist sales team with creating sales proposals for clients
- Sales data entry: Receive and process new booking schedules for clients from sales team
- Timely processing of booking changes
- Monitor bookings to ensure spots are not dropped out of the schedule, or are replaced
- Complete check at month end of any spots not transmitted, prior to invoicing
- Prepare reports pre and post client campaigns to support client results delivery, using excel and other various systems
- Monitor and Coordinate material changes. Retrieve requested information from Landmark
- Coordinate the filler lists for sales office each week
- Prepare regular reports for available airtime for sales
- Prepare monthly share reports for sales team
- Communicate clearly and concisely with and assist sales team members and other employees as required over email, Microsoft teams, cisco jabber.
General:
- Other duties as reasonably directed.
- Follow company policies and procedures.
- Take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself and others in the workplace.
- Ensure that co-workers are treated respectfully and without any form of discrimination, harassment or victimisation.
- Be a positive, willing and adaptable member of the team at all times.
A BIT ABOUT YOU
- The knowledge, experience, skills and personal attributes required for the job
- Essential Desirable
- Confidence and maturity to communicate effectively with external & internal customers from varying backgrounds
- A proven ability to work effectively in a busy, fast paced environment whilst demonstrating persistence and patience on a daily basis.
- Experience in an administrative role.
- Solid computer skills including proficiency with Microsoft office suite applications, including Excel, Outlook, Word
- A high level of organisation and time management skills.
- A high accuracy level for data input
- Excellent attention to detail
- Self-motivated and able to work efficiently to set priorities and accomplish tasks in a timely manner
- Media experience is well-regarded.
- Previous customer service experience would be highly regarded
Join the A-Team and experience the A-Life!
Skills Required
- Confidence and maturity to communicate effectively with internal and external customers from varying backgrounds
- Ability to work effectively in a busy, fast-paced environment with persistence and patience
- Experience in an administrative role
- Proficiency with Microsoft Office applications, including Excel, Outlook, and Word
- Strong organization and time management skills
- High accuracy in data input
- Excellent attention to detail
- Self-motivated and able to prioritize and complete tasks efficiently
- Media experience
- Previous customer service experience
What We Do
Acquire Intelligence is a global business transformation company and leading provider of business process outsourcing (BPO) and AI consulting services. Using their Automate, Eliminate, Reallocate framework, they blend process improvement and automation with global outsourcing to help businesses eliminate inefficiencies, drive scale, and achieve real-world outcomes.
