Sales Account Specialist I

We are global, we are impacting the lives of millions every day, we are making a difference!  

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.   

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com.  

Job Description

ROLE OVERVIEW

The Sales Associate supports the GCI sales team through specific tasks within current and new accounts across the assigned Account Manager(s) and GCI Sales Director(s). This role will identify, present, and manage solutions with their Account Manager partners that will provide customer retention and gain of new business as well as capture new sales with new customers through building customer relationships. This is a great role to understand key Amcor processes and therefore will provide opportunities for career growth in sales, supply chain, customer service and operations.

WHAT YOU GET TO DO

• Serve as key internal partner in support of identified tasks for one or two GCI Account Managers
• Work within established Amcor processes and is accountable for system data accuracy, integrity, and completeness for sales orders and processes
• Follow, maintain, and develop business data standards and procedures across the business. Maintain a strong understanding and can explain downstream impacts on all departments. Proactively seek out cross-functional relationships with internal partners to improve end to end processes.
• Acts as a key resource for Sales and Customer Service internal partners. This includes the execution of data entry and collaboration with appropriate business resources to ensure complete and accurate data
• Critically review, analyze benefit/risk, synthesize, and interpret information for the purpose of AM/Leadership decision making by employing unique analysis to generate new ideas in complex areas. Integrate complex information to develop creative solution maximizing the outcome for the customer and the company
• Place prototype orders, sample requests and coordination with Customer Service/Plant
• Support Account Manager(s) in the review and resolution of customer open accounts receivable balances, implement actions for future solutions
• Work with other functional areas to investigate the potential to develop reports and actions to fulfill customer requirements
• Complete the review of lateness report, communication, and follow-up with plant/customer service for late deliveries for communication to Account Manager(s)
• Complete entries for price requests and track status of open requests
• Complete entries of actions into SFDC and partner with the sales team to ensure accurate entry and maintenance of SFDC entries (meetings, contacts, updates)
• Complete Graphic Orders (GO) forms for roll stock/printed film die (or facilities request to add PRT to iDOT)
• Own the entry of CIM (Customer Item Management) form
• Analyze monthly inventory materials commitments, providing potential solutions to the sales team on inventory reductions
• Support or lead preparation for customer visits, road shows, presentation data

WHAT WE VALUE

• Customer Focused
• Results Orientation
• Attention to detail
• Strong organizational skills
• Proactive, Self-Starter; strong sense of accountability
• Strong Communication Skills
• Team player

WHAT WE WANT FROM YOU

• 2+ years of successful experience in a customer facing/supporting role
• Bachelor’s Degree preferred
• Demonstrated leadership qualities and success working in cross functional environments

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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