Sales Account Representative - Customer

A note for you!

We know that searching for your next opportunity is exhausting and that at times, you aren’t sure if you’d be a good fit. We don’t want these to get in the way of meeting you, so apply anyway – we’d love to hear from you!

What we’re looking for

• Sales Account Representative - Customer | PLA Supply Chain Services

About the Division

PLA Supply Chain Services, a member of the PLA Family of Companies, is a leading provider of comprehensive supply chain services, revolutionizing the way businesses manage their supply chains. With our expertise and state-of-the-art facilities, we ensure efficient and seamless operations from start to finish.

Role overview & responsibilities

Reporting to the Sr. Logistics Manager, the Sales Account Representative - Customer is responsible for generating profitable new business and providing best-in-class service to our customer base.  They utilize technology, market intelligence, and entrepreneurial drive to grow market share with existing and new business customers.   Their success is measured on budgeted growth, service, and customer sales activity metrics.  

• Research leads and reach decision makers to service freight opportunities. 
• Generate new business in line with budgeted expectations to fill quotas.
• Utilize a deep understanding of company service offerings to effectively communicate how they benefit existing and prospective customers.
• Effectively balance existing business, prospective business, and lead generation.  
• Develop a portfolio of active clients.
• Participate in bid opportunities, both tactical and strategic (RFP process).
• Collaborate with carrier operations and Key Account teams to source capacity.
• Realize monthly sales targets.
• Utilize CRM to identify or generate leads, actively maintain them, and update records in the CRM.  
• Negotiate rates, develop logistics solutions, and execute freight on behalf of customers. 
• Advise customer base on transportation market intelligence, providing recommendations. 
• Work closely with vendors, carriers, customers, and account managers to ensure the highest level of service and support.

What you'll need 

• At least 1 year of experience in customer service.
• Bachelor's degree (4-year college or technical school), preferred. 

The Benefits

• Health, dental, & vision insurance
• Multiple voluntary insurance options
• Vacation & sick days + company holidays
• 401(k) with company match
• Much, much more!

Our story…so far

Founded in 1989 and headquartered in Dallas, Texas, PLA is a national supply chain solutions provider offering Pallet Management Services, 3PL Services, Reverse Logistics Services, and Freight Brokerage & Transportation Management Services, handling over 115 million pallets per year for over 1,500 customers. Now one of the largest pallet manufacturing and recycling companies in the United States, PLA has over 76 facilities, employing upwards of 3500 employees across 23 states, and is still looking for opportunities for growth, both organically and through acquisition.

PLA and its Family of Companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you need assistance or accommodation during the application process because of a disability, it is available upon request by contacting [email protected]. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.